Emergency Contact
 
Emergency Contact Information, Motor Assistance Call Center, Medical Assistance Call Center, Travel Assistance Call Center, International Emergency Evacuation Medical Assistance Call Center.
 
紧急汽车援助中心, 医疗援助中心, 旅游援助中心, 国际紧急疏散医疗援助中心.
 
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Emergency Contact Information, 
Motor Assistance Call Center, 
Medical Assistance Call Center, 
Travel Assistance Call Center, 
International Emergency Evacuation 
Medical Assistance Call Center.
 
 
紧急汽车援助中心, 医疗援助中心, 
旅游援助中心, 国际紧急疏散医疗援助中心.

MOTOR ASSISTANCE SERVICES
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES

  
Motor Assistance Services applicable
for private car / private use only.
(Helpline Daily 24 hours)
 
AmGeneral Auto Assist Call Center    
Toll Free : 1 800 88 2647
AmGeneral Panel Workshops
               
AIG Road Ranger Assistance Call Centre
Toll Free :1 300 88 3933
AIG Panel Windscreen Workshops
             
Allianz Road Warrior Assistance Call Center
Toll Free : 1 800 22 5542 
Allianz Panel Workshops
 
AXA Motor Assistance Call Center
Toll Free : 1 800 88 1033
 
Berjaya Sompo Motor Assistance Call Center
Toll Free : 1 800 18 8033 
Berjaya Sompo Panel Workshops
 
Chubb Motor Assistance Call Center
Toll Free : 1 800 22 5542       
Chubb Panel Workshops
 
Etiqa Takaful Motor Assistance Call Center
Toll Free : 1 800 22 5542       
Etiqa Takaful Panel Workshops
 
Kurnia Auto Assistance (KAA) Call Center
Toll Free : 1 800 88 3833     
Kurnia Panel Workshops
 
Lonpac Motor E- Assist Helpline
Toll Free : 1 800 88 1138
 
MSIG Motor Assistance Call Center
Toll Free : 1 300 88 0833
 
RHB Insurance Roadside Assistance Call Center
Toll Free : 1 300 88 0881
RHB Panel Workshops
 
The Pacific Insurance Roadside Assistance Call Center
Toll Free : 1 300 88 0988
Pacific Panel Workshops
Pacific Panel Windscreen Workshops
 
Takaful Malaysia Roadside Assistance Call Center
Toll Free : 1 800 88 8788
Takaful Malaysia Panel Workshops
Takaful Malaysia Panel Windscreen Workshops
 
Tokio Marine Motor Assistance Call Centre
Toll Free :1 800 88 1301
Tokio Marine Panel Workshops
Tokio Marine Panel Windscreen Workshops 
 
Zurich Roadside Assistance Call Center
Toll Free : 1 300 88 6222
Zurich Panel Workshops
Zurich Panel Windscreen Workshops 
 
 
          
 
MEDICAL ASSISTANCE SERVICES
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES
 

Medical / Hospital Insurance
Hospital Admission & Discharge Call Centre
(Helpline Daily 24 hours)
 
 
AXA Medical Assistance Helpline
Fixed Line : +603-7843 9459
Toll Free : 1 300 88 9979. 
 
Lonpac Medical Assistance Helpline        
Fixed Line : +603-7965 3882.
 
The Pacific Insurance Medical Assist Call Center
Fixed Line : +603-7628 3992,
Fixed Line : +603-7965 5660.
PIB Panel Hospital List
Allianz Medical Assistance Call Center
Toll Free : 1 800 88 1311 (Life)
Toll Free : 1 800 88 1138 (Non Life)  
Fixed Line : +603-7954 4629 (Life) 
Fixed Line : +603-7628 3600 (Non Life)
Allianz Panel Hospital List
 
MSIG Medical Assistance Call Center
Toll Free : +603-7956 1233
MSIG Panel Hospital List

Zurich Medical Assistance Call Center
Toll Free : 1 300 80 0020
Fixed Line : +603-7803 2003
 
AIA Medical Assistance Call Center 
Toll Free : 1 300 88 1899
 
 
 
TRAVEL ASSISTANCE SERVICES
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES

Travel Insurance
Worldwide Assistance Call Centre
(Helpline Daily 24 hours)

AXA Travel Worldwide Assistance Helpline
Fixed Line : +603 2142 0399
 
Lonpac Travel Worldwide Assistance Helpline
Fixed Line : +603 2711 8299

AIG Travel Guard Worldwide Helpline
Fixed Line : +603 2772 5600

Allianz Travel Worldwide Assistance Helpline
Fixed Line : +603 7628 3919,
Fixed Line : +603-7965 3919.
 
MSIG Travel Worldwide Assistance Helpline
Fixed Line : +603-7965 3930

EMERGENCY EVACUATION MEDICAL ASSISTANCE
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES

Emergency Evacuation& Repatriation Services
Medical Assistance Call Centre
 
AIG Worldwide Medical Assistance Call Centre
Fixed Line : +603-2772 5600
 
Zurich Worldwide Medical Assistance Call Centre
Fixed Line : +603-7956 1233
 
24 hours Claims Service
For Hospital Admission & Discharge and Travel Insurance.
 
Reporting A Claim / Notification
ACPG Insurance Claim Support Information

ACPG Claim Support Line (Office hours)
+ 603 - 9286 3323.
 

ACPG 24 hours Claim Notification
SMS, Whatsapps, Viber, Wechat, Line.
+ 6011 - 1223 9838
 

ACPG Claim Fax services (Office Hours)
+ 603 - 9282 3232
 

ACPG Claim Email Support/enquiry
ACPG Claim Skype Account :
acpg.insurance (service@acpgconsultant.com).

 
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AIG MALAYSIA INSURANCE BERHAD :
HSBC-3012-9587-9101
 

AXA AFFIN GENERAL INSURANCE BERHAD :
MBB-5141-0520-6919
Affin-1000-2000-9871

LONPAC INSURANCE BHD :
CIMB-9899-000-0003-71
 

MSIG INSURANCE (MALAYSIA) BHD :
MBB-5140-1127-9262
 

THE PACIFIC INSURANCE BERHAD :
MBB-5143-5681-4875
 
 
NCD Online Check (ISM)

What is No Claim Discount (NCD)?

The No Claim Discount (NCD) is a reward scheme received by motor policy holders for not making a claim during the preceding 12 months.


How much of No Claim Discount (NCD) am I entitled to?

Consumers are eligible for NCD ranging from 0% to 55% of the premium payable depending on the type of vehicle, coverage and number of years claim not intimated. For a private car, the scale of NCD ranges from 0% to 55% as provided in the policy/certificate whereas for motorcycles and commercial vehicles, it ranges from 0% to 25%.


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Malaysia Marine Cargo Insurance, Marine Cargo Insurance, Malaysia Goods In Transit Insurance, Malaysia Aviation Insurance, Cargo Insurance Malaysia, Marine Insurance Malaysia, Inland Transit Insurance

ACPG MANAGEMENT SDN BHD
Marine Cargo Insurance, Goods In Transit Insurance, Aviation Policy and International Forwarder Services (Including Inland Transit)
 
 
 
ACPG MANAGEMENT SDN BHD
Your Trusted Malaysia Insurance Services Provider
 
Marine Cargo Insurance 
 
To provide clients with the high level protection against all risks during the transportation of goods and merchandise, ACPG Management Sdn Bhd "ACPG" offers Marine Cargo Insurance.
 
 
 
The standard Marine Cargo Insurance covers loss/ damage during the movement of cargo from one port/ country to another. The conveyance can be by Sea, Air or Land. Policies are tailored to suit individual needs of our clients.

• Wide range of ACPG Marine Cargo products
• Global capability and local expertise for all classes of marine insurance
• Worldwide claims network and local claims handling capability
• Inspection and risk management service capabilities
 
 
 
PRODUCT DISCLOSURE SHEET
MARINE CARGO INSURANCE
(Please read this Product Disclosure Sheet before you decide to take out a Marine Cargo Insurance Policy. Be sure to also read the general terms and conditions stated in the policy).
 
1. What is this product about?
This policy provides you with coverage for loss or damage to the goods as provided in the Institute Cargo Clauses (A), (B) or (C) 1.1.82 or Institute Cargo Clauses (A), (B) or (C) 1.1.09 respectively. You may insure your goods by choosing either of the below coverage subject to our Company’s approval.
 
2. What are the covers / benefits provided?
a) Institute Cargo Clauses (A) 1.1.82 / 1.1.09
This is the widest from of cover. This policy covers all risk of loss of or damage to the goods except as provided under the
Exclusions.
b) Institute Cargo Clauses (B) 1.1.82 / 1.1.09
This policy covers against loss of or damage to the goods attributable to or caused by
·  Fire or explosion
·  Vessel or craft being stranded, grounded, sunk or capsized
·  Overturning or derailment of land conveyance
·  Collision or contact of vessel, craft or conveyance with any external object other than water
·  Discharge of cargo at a port of distress
·  Earthquake, volcanic eruption or lightning
·  General average sacrifice
·  Jettison or washing overboard
·  Entry of sea, lake or river water into vessel, craft, hold, conveyance, container or place of storage
·  Total loss of any package lost overboard or dropped whilst loading on to, or unloading from vessel or craft
·  General average and salvage charges
c) Institute Cargo Clauses (C) 1.1.82 / 1.1.09
This policy covers against loss of or damage to the goods atributable to or caused by
·  Fire or explosion
·  Vessel or craft being stranded, grounded, sunk or capsized
·  Overturning or derailment of land conveyance
·  Collision or contact of vessel, craft or conveyance with any external obhect other than water
·  Discharge of cargo at a port of distress
·  General average sacrifice
·  Jettison
·  General average and salvage charges
 
In addition to the above coverage, you may extend to the following risks by paying additional premium:
·  War as provided under the Institute War Clauses (Cargo)
·  Strikes as provided under the Institute Strikes Clauses (Cargo)
 
d) Duration of cover
i) Institute Cargo Clauses 1.1.82
The cover commences from the time the goods leave the warehouse or at the place of storage indicated in the policy for the commencement of transit, continues during the transit and terminates either
·  on delivery to the Consignees’ or final warehouse at destination indicated in the policy,
·  on delivery to any warehouse, whether prior to or at the destination indicated in the policy which Insured elect to use either for storage other than in the ordinary course of transit, or for allocation or distribution of the goods or on the expriry of 60 days after completion of discharge overside of the goods from the vessel at the final port of discharge whichever shall first occur.
ii) Institute Cargo Clauses 1.1.09
The cover commences from the time the goods is first moved in the warehouse or at the place of storage indicated in the policy for the purpose of the immediate loading into or onto the carrying vehicle or other conveyance for the commencement of transit, continues during the ordinary course of transit and terminates either
·  on completion of unloading from the carrying vehicle or other conveyance in or at the final warehouse or place of storage at the destination indicated in the policy,
·  on completion of unloading from the the carrying vehicle or other conveyance in or at any other warehouse or place of storage, whether prior to or at the destination indicated in the policy which the Assured or their employees elect to use either for storage other than in the ordinary course of transit or for allocation or distribution or
when the Assured or their employees elect to use any carrying vehicle or other conveyance of any container for storage other than in the ordinary course of transit or on the expriry of 60 days after completion of discharge overside of the goods from the oversea vessel at the final port
of discharge whichever shall first occur.

3. How much premium do I have to pay?
The total premium that you have to pay may vary depending on the coverage, terms and conditions and the underwriting requirements of the company :
·  Insurance cover selected : ICC (A) or (B) or (C) Rate Applicable __________%
·  Sum Insured : RM____________ Premium RM_____________ Additional Cover RM_______
The estimated total premium that you have to pay is: RM___________

 
 
4. What are some of the key terms and conditions that I should be aware of?
Some of the key terms and conditions that you should be aware of are:
·  Duty of disclosure - you must give all the facts in your application form fully and faithfully otherwise your policy may be void.
·  Change in Risk – you must inform the company or your agent in writing on any material changes before the commencement of the voyage so that the necessary amendments are endorsed into your policy.
·  You must ensure that your goods are insured based on the prime cost of the goods plus any expenses incidental to shipping such as, freight charges, insurance charges and import duties (if applicable).
·  If goods insured are used/second-hand and/or shipped on deck, it is necessary to indicate in the application so that relevant clauses/terms may be applied accordingly.
·  For household goods and personal effects, an inventory list with breakdown of items and insured values are necessary to be provided
·  Excess - is the amount of loss that you have to bear in event of a claim
 
5. What are the major exclusions under this policy?
a. Institute Cargo Clauses (A), (B) or (C) 1.1.82
This policy does not cover certain losses such as:
·  Loss attributable to willful misconduct of the Assured
·  Ordinary leakage, ordinary loss in weight or volume, or ordinary wear and tear of the goods insured
·  Loss caused by insufficiency or unsuitability of packing (‘packing” shall include stowage in a container or liftvan but only when such stowage is carried out prior to attachment of this insurance by the Assured or their servants)
·  Loss caused by inherent vice or nature of the goods insured
·  Loss caused by insolvency or financial default of the owners, managers, charterers or operators of the vessel
·  Loss arising from unseaworthiness of vessel or unfitness of vessel for the safe carriage of the goods insured where the Assured are aware of such unseaworthiness or unfitness, at the time the goods insured is loaded
·  The Insurer waive any breach of the implied warranties of seaworthiness of the ship and fitness of the ship to carry the insured cargo to destination, unless the Assured or their servants are privy of such unseaworthiness or unfitness
·  Loss proximately caused by delay
·  War and Strikes (this is normally covered under the Institute War Clauses (Cargo) and Institute Strikes Clauses (Cargo) respectively subject to additional premium
b. Institute Cargo Clauses (A), (B) or (C) 1.1.09
This policy does not cover certain losses such as:
·  Loss attributable to willful misconduct of the Assured
·  Ordinary leakage, ordinary loss in weight or volume, or ordinary wear and tear of the goods insured
·  Loss caused by insufficiency or unsuitability of packing where such packing or preparation is carried out by the Assured or their employees or prior to the attachment of this insurance ("packing” shall deemed to include stowage in a container and "employees” shall not include independent contractors)
·  Loss caused by inherent vice or nature or the goods insured.
 
Loss caused by insolvency or financial default of the owners, managers, charterers or operators of the vessel where at the time of loading of the goods insured on board the vessel, the Assured are aware or in the ordinary course of business should be aware that such insolvency or financial default could prevent the normal prosecution of the voyage. This exclusion does not apply where the contract of insurance has been assigned to the party claiming hereunder who has bought or agreed to buy the goods insured in good faith under a binding contract
·  Loss damage or expense arising from :
i) unseaworthiness or vessel or unfitness of vessel for the safe carriage of the goods insured and where the Assured are privy to such unseaworthiness or unfitness at the time the goods insured is loaded
ii) unfitness of container or conveyance for the safe carriage of the goods insured, where loading is carried out prior to attachment of this insurance or by the Assured or their employees and they are privy to such unfitness at the time of loading Exclusion (i) shall not apply where the contract of insurance has been assigned to the party claiming hereunder who has bought or agreed to buy the goods insured in good faith under a binding contract
·  Loss proximately caused by delay
·  War and Strikes (this is normally covered under the Institute War Clauses (Cargo) and Institute Strikes Clauses (Cargo)
respectively subject to additional premium)
(Note : This list is non-exhaustive. Please refer to the policy contract for the full list of exclusions under this policy.)
 
6. Can I cancel my policy and how do I cancel it?
There are no cancellation provision under the policy.
 
7. What do I need to do if there are changes to my contact details?
It is important that you inform us of any changes to your contact details to ensure that all correspondences reach you in a timely manner.
 
8. Where can I get further information?
Should you require additional information about our Marine Cargo insurance or any other types of insurance products, you may contact ACPG directly at your convenience. Alternatively, you may visit our website at www.acpgconsultant.com.

 
 
 
Marine Loss Control Insurance Policy

Marine Loss Control Insurance Policy of ACPG General Insurance is one of the best policies which give the most unusual and disciplined offer as far as Marine Engineering is concerned.
It is a policy which provides a guarantee where different things are delivered to different places but with specific instruction that it is totally safe without a scratch on goods.

This facility helps against any loss on market which means that there is no loss at all. It is a win, win situation where brand is safeguarded.
There is a specialized people who are continuously working full time by the help of which this policy is designed that features of it is such that makes it best in market.
The cost of this product is also not much which is a unique sell point and has all positive reasons with it. There are expert people who are helping the marketing of the same.

Marine Loss Control Insurance Policy of ACPG General Insurance provides our customers all type of service which is also applicable on different types of market condition.
This policy also provides value added service like giving details of market condition which could be anything like where risk is involved or whether there is any problem anywhere.
There are special trained diligent people who are continuously working as advisors who are advising customers as per their need and market condition.

There is condition and facility where one can contact helpline or people who provide service instantly, anywhere, anytime.
The facilities are never ending like team spirit where one is helped by the help of the team. There are feedbacks which are always welcomed and appreciated as we think that these provide ways for the policy to improve.
Last but not the least there are people who are continuously in touch with customers regarding any query in policy and also when policy is in process. So this policy is appropriate and absolute for mariners.
 
 
 
 
 
 
 
Marine Cargo Insurance
Marine Cargo Insurance refers to the insurance of goods shipped from one place to another, anywhere in the world.

Coverage is usually effected on a "per voyage" basis that is from the time the goods leave the premises of the seller until the time they finally arrive at the buyer's premises. There is no period specified in the policy.

Coverage can either be effected by the buyer or the seller depending on the contract of sales. There are different types of recognised Sale Contracts, the most common affecting Marine Insurance are:

F.O.B. (Free On Board)

It is the seller's obligation to place the goods on board vessel at his own expense and obtain the Bill of Lading. He (the Seller) is also responsible for all loss or damage until goods are on board vessel. Thereafter the goods are at buyer's risks.


C & F (Cost and Freight)

Seller provides goods with all freight and other charge paid to the port of discharge but does not include insurance charges. He (the Seller) is also responsible for the loss or damage to goods until delivery on to the carrying vessel but it is the responsibility of buyer to arrange insurance.

C.I.F. (Cost, Insurance & Freight)

The Seller undertakes to arrange and pay for all costs of delivering the goods and insurance up to final destination because the buyer has paid for these in the sale price. The insurance policy is assigned to the consignee and he can claim under the policy as though he had arranged the insurance himself.


Type of Marine Cargo Insurance Policies


1.Individual Policy

These are policies issued on each and every shipment upon request by the Assured.

2.Open Cover Policy

The Open Policy is a continuous policy that is issued on certain date and remains in force until cancelled. The policy provides automatic protection for all shipments described in the policy.

This arrangement is suitable for merchants who are engaged in regular import/export or internal trade.




Coverage in Marine Cargo Insurance


Shipment by vessel
Sending by air
Inland Transit
Sending by post or courier service



1.Shipment By Vessel

Types of coverage available are :

Institute Cargo Clauses ( C )
Institute Cargo Clauses ( B )
Institute Cargo Clauses ( A )
Institute Cargo Clauses ( C )

It covers loss of or damage to the interest insured attributable to :
fire or explosion
vessel being stranded, grounded, sunk or capsized
overturning or derailment of land conveyance
collision or contact of vessel with external object other than water
discharge of cargo at a port of distress
It also covers loss or damage to interest insured caused by :
General Average Sacrifice
Jettison
Note :

General Average arises where a sacrifice is incurred in connection with a venture with a view to saving or minimizing the loss as a whole. This means that some of the cargo needs to be sacrificed in order to save others. There is liability resting upon the owners of cargo to contribute towards the damages or expenses suffered by those whose cargoes are sacrificed.


Institute Cargo Clauses ( B )

In addition to coverage provided under "C" policy, it also covers loss or damage to goods insured attributable to earthquake, volcanic eruption or lightning and loss of or damage to interest insured by :
entry of sea, lake or river water into vessel
total loss of any package lost overboard or dropped whilst loading on to, or unloading from vessel
 
Institute Cargo Clauses ( A )
It covers all fortuitous losses of every description but excludes loss, damage or expense proximately caused by delay, inherent vice or nature of the goods.

General Exclusions for all Clauses ( A, B or C )
Willful misconduct of the Assured
Ordinary leakage, loss in weight, wear and tear
Insufficient or unsuitability of packing
Inherent vice or nature of subject-matter insured
Unseaworthiness of vessel (when the Assured is privy to it)
Delay even though caused by a risk insured against
Insolvency or financial default of carrier
Deliberate damage or destruction of the subject-matter insured
Use of nuclear weapon
War and Strikes
Terrorism
Radioactive contamination, chemical, biological, bio-chemical and electromagnetic weapons
Nuclear energy risk
Seepage and pollution
 
 
 
 
 
SUMMARY CHART - RISK COVERED/EXCLUDED

Yes = Risk Covered, No = Not Covered


RISKS CLAUSE A CLAUSE B CLAUSE C
Fire & Explosion Yes Yes Yes
Vessel/craft stranded, grounded, sunk or capsized Yes Yes Yes
Overturning or derailment of land conveyance Yes Yes Yes
Collision or contact of vessel, craft or conveyance with external object other than water Yes Yes Yes
Discharge of cargo at port of distress Yes Yes Yes
Earthquake, volcanic eruption or lightning Yes Yes No
General Average sacrifice Yes Yes Yes
Jettison / Washing Overboard Yes Yes Yes
Entry of sea, lake or river water into vessel, craft, hold, conveyance, container, liftvan or place of storage Yes Yes No
Loss of any package lost overboard or dropped whilst loading onto or unloading from vessel or craft Yes Yes No
General Average & Salvage Charges Yes Yes Yes
Pirates, thieves & non-delivery Yes No No
 
2. Sendings by Air

The cover given is similar to that of consignment carried by sea. For shipment by air, there is only one type of cover. Unlike by sea where we have the A, B or C Clause, shipment by air only have the Institute Cargo Clauses (Air).

3. Inland Transit

The conditions of insurance under Inland Transit are :

Inland Transit (All Risks) Clause

It covers all risks of loss and/or damage whilst in transit but excluding loss arising due to :


inherent vice or loss of market
mechanical derangement
war (war risk is excluded from inland as these risks are limited by the waterborne agreement to "overseas voyage").
Inland Transport Clause

It covers loss of or damage to the interest insured occasioned by the conveyance being on fire, derailed, overturn or in collision, struck by lightning or other accidents to the vehicle such as involuntarily leaving the road, breakdown of bridges and consequent damage to the conveyance and the interest assigned hereby.


Goods In Transit

This policy provides coverage for goods despatched throughout the year to destinations all over the country. The scope of coverage is the same as normal marine inland transit. The difference is that this policy is issued annually. The type of goods, transit destination and also the registration number of vehicle transporting the goods must be stated in the policy.

Road Haulers / Carrier's Liability

This type of insurance is effected by the Carrier's or the Transport Company to protect their own interest that is, their legal liability based on negligence liability principle and/or their contractual liability for loss of or damage to cargoes carried by them.

Sending by Post and/or Courier Service

The coverage by post and/or courier service depends by the mode of carrying. It can be sent by any of the above mode (sea, air or land). In any case, the clause 'Mail and/or Parcel Post/Courier Service Clause' will be attached.

Institute War Clauses (not applicable to Inland Transit risks)

Marine policies may be extended to cover War risk subject to payment of an additional premium at the current rate prescribed by the Institute of London Underwriters. It must be noted that War risk cannot be granted for the transit of goods whilst on land.

The insurance against War risk attaches only when the goods are loaded on the overseas vessel and terminates on discharge from the vessel at the final port or place of discharge or on expiry of 15 days from midnight of the day of arrival of the vessel at the final port of discharge.


Institute Strike Clauses

This extension is also available to cover loss or damage caused by strikes, locked-out workmen or persons taking part in labour disturbances, riots or civil commotion and any terrorist or any person acting from a political motive.



F.C.L. (Full Container Load)


Whereby goods are stuffed into the container at seller's premises and unstuffed at buyer's premises. The whole container carries goods which belong to the same owner, seller or buyer.


L.C.L. (Loose Container Load)

Whereby goods are stuffed into the container at port of loading and unstuffed at port of discharge. The container is shared with goods belongs to other person or persons.


Transhipment
This is the act of transferring goods from one vessel to another and if during a marine voyage transhipment do occurs for any reason, the Underwriters are to be informed within a reasonable period of time and an additional premium will be charged. Usually a rate of 0.05% is charged in the event of transhipment.


Double Taxation Benefits
With effect from 1982, the government is offering double taxation benefit to buyers of insurance who insure imports and exports to the country with a Malaysian registered company. The objective is to reduce the outflow of capital from the country.


Pre-shipment Survey
Pre-shipment survey is required when cargo is shipped by barge and with sum insured exceeding RM250,000.

Survey to be conducted by Independent Marine Surveyor appointed either by the Insurer or Insured. The cost incurred will be borne by the Insured. The purpose :-

to ensure that goods insured are properly packed and lashed on board the barge.
to ensure that barge will not be overloaded with cargoes which will effect the stability of barge during voyage.
to give on hand advise as to proper handling of cargo before, during and after loading of cargoes to the barge.
To inform Insurer immediately if there is any discrepancy which will effect the voyage. Example of discrepancy - overage barge, incompetent cargo handler, over valued goods etc.)
Upon completion of survey, the surveyor will have to produce the report to Insurer for risk assessment purposes.



Loading Surcharge For Overage Vessel:
An appropriate surcharge will be imposed for consignments sent on an overage vessel.


Arranging / Conducting Discharge Surveys
The main aim in conducting discharge survey is Loss Prevention. During unloading of bulk (especially) cargoes such as wheat, flour, maize etc., and also expensive machinery needs close supervision from experienced Marine Surveyors.

With the presence of the Surveyor, immediate action can be taken by them in the event of loss or damage to the consignment. They will be able to provide feedback vital information immediately to the Claims Dept. on the extent of the loss or damage. A joint survey with the Carrier's Agent and all relevant parties can then be conducted so that all evidence of damage are recorded without delay and also avoid disputes.


 
 
 
 
Goods in Transit Insurance
This policy provides cover against loss and/or damage to property insured whilst in transit on a lorry, train or any other conveyance licensed to carry goods.


Scope of Cover

There are two types of cover afforded under this class:

Inland Transit (All Risks)Clause

Covering against all risk of loss and/or damage to the insured goods whilst in transit by road and/or rail. The exclusions are delay, inherent vice, mechanical derangement, war and strikes, riot and civil commotion.

Inland Transport Clause (Lorry Clause)

Covering loss and/or damage to the Insured's goods whilst in transit by road/rail caused by fire, lightning, breakdown of bridges, collision, overturning or derailment. Loss as a result of theft is not covered under this clause.



Categories of Scheme Offered


Scheme 1

Policy covering property carried by specified vehicles; a stated sum insured being agreed as the maximum value of the load carried on each vehicle.

Scheme 2

A declaration policy ; the sum insured representing an estimate of the aggregate value of consignments to be dispatched during a chosen period (usually 12 months) The sum insured is reduced by the value of each consignment until it becomes exhausted.

Scheme 3

A policy covering a single transit.


 
 
GOODS IN TRANSIT INSURANCE MALAYSIA

BASIC COVER

They are two types of coverage granted by the Goods in Transit policy, namely:

Inland Transit (All Risk) Cover

Cover against loss or damage to the insured goods whilst in transit by road and/or rail caused by fire/lightning, theft, accidental or any unforeseen fortuitous circumstances unless specifically excluded in the policy, OR

Lorry Clause

Covers against loss or damage to the insured goods whilst in transit by road and/or rail caused by fire/lightning, overturning, derailment, collision and other accident to the vehicle/conveyance, such as involuntarily leaving the road, breakdown of bridges and consequent damage to the vehicle / conveyance and the goods insured.

AND it can be covered for:

Single Transit - Marine Cargo Policy

Insures transit of goods from one place to another in a single transit from the time the goods leave the consignor's premises until they reach the consignee's premises OR

Annual Cover - Goods In Transit Policy

This is annual policy which provides cover for goods conveyed by land throughout the year as per the territorial limit and/or transit journey specified in the policy.


ELIGIBLE PROPOSER


Goods/ cargoes being conveyed entirely on land whether by lorry, train or other mode of land conveyance licensed to carrying goods.


PREMIUM & EXTENSIONS


Premium is calculated based on the type of cover, territorial limits or transit journey (within town or inter-states), and the sum insured i.e. the value of goods to be consigned.

At an additional premium, this policy can be extended to cover loading and unloading from a stationery vehicle under close supervision.

 
 
 
PRODUCT DISCLOSURE SHEET
GOODS IN TRANSIT INSURANCE
(Please read this Product Disclosure Sheet before you decide to take out a Goods In Transit Insurance Policy. Be sure to also read the general terms and conditions stated in the policy).
 
1. What is this product about?
This policy provides you with coverage for your goods whilst in transit on land by any road vehicle or train against loss of or damage by fire, lightning, theft and accidental means unless specifically excluded in the policy.
 
2. What are the covers / benefits provided
a. Inland Transit (All Risks) Clause
Provide covers against all risks of loss and/or damage whilst the goods insured are in transit by road and/or rail, and/or river, canal or inland waterway including transit by craft and/or ferry across the Straits of Johore or from the island of Penang to the Mainland.
Coverage commence from the time of dispatch from the Assured’s warehouse and/or store and/or premises and to expire on delivery to the Consignee’s premises at the final destination.
b. Lorry Clause
Provide a more restrictive cover against loss and/or damage to the goods insured resulting from fire, overturning, derailment, collision and other accident to the said vehicle/conveyance.
You may extend coverage to the following risks by paying additional premium:
·  Strikes, Riots & Civil Commotion
Duration of cover is One year. You need to renew your insurance policy annually.
 
3. How much premium do I have to pay?
The total premium that you have to pay may vary depending on the coverage, terms and conditions:
·  Insurance cover selected : All Risks or Lorry Clause cover
·  Limit of Liability per conveyance :
·  Estimated Annual Carrying : Rate Applicable __________% Premium RM_____________
Additional Cover RM_______ The estimated total premium that you have to pay is: RM___________
 
 
4. What are some of the key terms and conditions that I should be aware of?
Some of the key terms and conditions that you should be aware of are:
·  Duty of disclosure - you must give all the facts in your application form fully and faithfully otherwise your policy may be void.
·  Change in Risk – you must inform the company or your agent in writing on any material changes before the commencement of the transit so that the necessary amendments are endorsed into your policy.
·  You must ensure that your goods are insured based on the prime cost of the goods plus any expenses incidental to the conveyance such as, freight charges and insurance charges
·  Estimated annual turnover/carrying basis (EAC) - the estimated value of the goods carried over the policy period. A provisional premium will be charged upfront and you will need to advise the actual annual
turnover/carrying involved at the end of the policy period. If the actual amount differ from the EAC declared
originally, a further proportionate premium shall be required to be paid for the difference or refunded as the case may be.
 
Underinsurance - if the value of the goods being conveyed/carried exceeds the Limit of Liability indicated in the policy then the Assured shall be considered as being his own insurer for the difference and shall bear a rateable share of the loss or damage accordingly.
·  Excess - is the amount of loss that you have to bear in event of a claim
 
5. What are the major exclusions under this policy?
This policy does not cover certain losses, such as:
a) Loss of livestock, explosives, goods of a dangerous nature, china, glass, jewelry, gold, precious stones,
b) Loss of any liquid, gas or goods from containers by leakage or spilling
c) Loss or damage caused by weather, atmospheric conditions, inherent vice, wear and tear, vermin, defective
packing, delay, loss of market, depreciation, deterioration or consequential loss of any kind
d) Whilst the goods is temporarily housed in the course of transit for the purpose of storage, making up, packing or processing
e) Loss occasioned by volcanic eruption, subterranean fire, earthquake, war, invasion, riot, strike, civil commotion
f) Loss occasioned by confiscation, detention by any government or customs authority
g) Loss of or damage to the goods caused by Theft, Pilferage and Non Delivery (TPND) caused by employees of the Assured
h) Loss of or damage to the goods arising from hijacking, loading and unloading
(Note :This list is non-exhaustive. Please refer to the policy contract for the full list of exclusions under this policy.)
 
6. Can I cancel my policy and how do I cancel it?
You may cancel your policy at anytime by giving written notice to our company in which case we shall retain the customary short period rate for the time the policy has been in force. Upon cancellation, you are entitled to a refund premium subject to the minimum premium to be retained by the company. No refund of premium will be allowed if there is a claim under the policy.
 
7. What do I need to do if there are changes to my contact details?
It is important that you inform us of any changes to your contact details to ensure that all correspondences reach you in a timely manner.

8. Where can I get further information?
Should you require additional information about our Goods In Transit insurance or any other types of insurance products, you may contact ACPG directly at your convenience. Alternatively, you may visit our website at www.acpgconsultant.com.


 
Aviation Insurance Policy

ACPG General Insurance Company is one of the most renowned insurance companies across the globe. It is well known for providing insurance policies which are tailor made for each and every customers need.

At ACPG, they have policies for the customer’s aviation insurance according to the customers needs as every customer is unique.
 
The policies are customized so that it covers all the needs under one policy. The company has the capability, commitment, and resources to handle all the various types of aviation insurance requirements a customer needs right from single engine aircraft to major airports - and everything in-between.

The policies which are created are backed by one of the largest Aviation insurers in the world.
 
They have Global expertise in helping each and every customer of theirs in all their unique requirements. The company is flexible and even has a flexible approach to meet all their customer’s requirements.
 
The claims which are made by customers holding a policy are also processed very quickly.

ACPG General Insurance Company provides insurances for Loss of License for Pilots, Crew insurance, Airport Liability, Airlines, General Aviation, Fixed Wing, Helicopters etc.
 
The combination of the most knowledgeable teams of aviation insurance professionals and the industry's most respected aviation insurance companies makes its policies one of the most flexible and sought after in the industry.
 
The service which is provided by the company is world class and is even backed by the customers which have policies of ACPG General Insurance Company.
 
 
 
 
Marine Hull Insurance
Marine Hull Insurance covers loss or damage to hull and machinery. The hull is the structure of the vessel. Machinery is the equipment that generates the power to move the vessel and control the lighting and temperature system such as boiler, engine, cooler and electricity generator.

Scope of Cover
Institute Time Clauses

These are the main clauses and most important in Marine Hull policies. Time Clauses covers for a specific period usually 12 months. As the nature and degree of risks which the Insurer run vary according to the kind of vessel, there exist a number of categories in the Time Clauses. They are : -

Institute Time Clauses (Hull)
Institute Time Clauses (FPA)
Institute Time Clauses (Total Loss Only)


1.Institute Time Clauses (Hull)

Provides the maximum coverage offered by hull insurance.

Perils Covered

1.Perils of the sea
2.Fire & explosion
3.Violent theft
4.Piracy
5.Breakdown of accident to nuclear installations etc.
6.Contact with aircraft
7.Earthquake, volcanic eruptions or lightning
8.Accidents in loading etc.
9.Bursting of boilers
10.Breakage of shaft
11.Latent of defect
12.Negligence of masters etc.
13.Negligence of repairers etc.
14.Negligence of charterers etc.
15.Barratry
Excluded Perils
1.Wilful misconduct of the Assured
2.Loss caused by delays
3.Wear and tear
4.Rats and/or vermin
5.Injury to machine not proximately caused by maritime peril
Paramount Exclusions in the Policy
1.War
2.Strikes
3.Malicious acts
4.Nuclear exclusion
Other Losses & Expenses Covered
1.Pollution Hazard
2.3/4th Collision Liability
3.General Average and Salvage
4.Sue and Labour
5.Constructive Total Loss

2.Institute Time Clauses (FPA)

The coverage of these clauses are similar to that of Hulls Clauses but exclude coverage on machinery damages in all respects. It is advised that all vessels which exceed 15 years of age or older, if the risk accepted, to give this coverage only. Past experience shows that older vessels suffer serious casualties due to machinery damage. If machinery damage is excluded due to limitation of this clause, there is a better chance of making hull underwriting profit.

3.Institute Time Clauses Hulls (Total Loss Only)

As the name suggested, this clause only covers in the event of it becoming a total loss by arrangement, actual, compromised or constructive total loss. The rate for this cover is low and usually this cover is only extended to old vessel (but not more than 20 years) or on accommodation only.




Institute Yacht Clauses

This clause are basically Institute Hull clauses amended for yachts and include all damages to hull, masts, spars, sails and other equipment on board the yacht but does not include damage whilst the yacht is racing.

Caution should be taken with regard to charter yachts and if the risk is accepted, the following warranty must be included into the policy conditions, namely:


'Warranted that professional skipper & crew is in attendance at all times'
Full details of the Skipper and Crew's experience must be obtained.


Institute Voyage Clauses

This insurance covers risks during a voyage from one port or place to another or a round voyage. In so far as ordinary vessels are concerned, as most of them are usually insured under a time policy, voyage insurance is effected only in such cases as delivery voyage of a new vessel to buyer from the shipyard or a voyage of a vessel to be repaired at shipyard. The period of coverage is usually less than a year and the scope of coverage is almost identical that of time policy. In which case, there are also the FPA and Total Loss cover.


Builders' Risk Insurance

This type of insurance covers whilst vessel is under construction. During that period, it is exposed to risks such as fire, tidal wave, capsize or failure in launch. It is also exposed to collision and sinking on a trial trip. The builder's risk insurance effected by shipyards provides cover against all such risks. The insured value is the contract price or the estimated completed value of the vessel if there is no contract price. The period of insurance should be from the time of inception of the construction to the time of delivery. Hence, the period can well exceed 12 months.


Hull War And Strike Risks Insurance

War and strike risks are usually excluded from the cover of ordinary marine insurance policies in any market throughout the world. This insurance covers exclusions under Article 11 of the Institute Time Clauses. It can only be effected on vessels which are insured against ordinary marine risks. The rate of premium fluctuates frequently reflecting the climate of world politics at the time of inception of the risk.


Terrorism Insurance 
Terrorism cover is an excluded risk worldwide. There will be no consideration for acceptance if this coverage is required.


Loss of Time Insurance
This insurance indemnifies a ship owner for loss of anticipated profits or operating costs where the insured vessel is forced to be out of commission in consequence of damage caused by maritime accident. The period of insurance is one year and the insurable value is calculated based on the following: -
estimated operating costs
estimated chartering to be earned
estimated gross income of freight
The loss of time is covered on the basis of the number of days required for the completion of the repairs, counting from the day following the day of the accident. The Insurer's liability per any one accident is limited to certain number of days up to 180 days throughout the year.

 
 
 
 
 
 
Marine Hull Insurance Policy
Problems are a part of all businesses whether they are on land or at sea. Marine hull is a common problem experienced by ships and other sea vessels but it could be a great hindrance when it affects business vessels. The Marine Hull Insurance Policy of Bajaj Allianz General Insurance seeks to protect the client against such problems.

Under the Marine Hull Insurance policy of ACPG General Insurance aims at protecting ocean going vessels, coastal vessels, inland vessels, yachts and pleasure crafts, port crafts, ship building and it even takes liability of the charters.


ACPG General Insurance company is said to be a part of the insurance policies for some of the biggest and best naval ships in the country. They even provide assistance to vessels and ships coming into the country through their Marine Hull Insurance.
ACPG General Company is known to be one of the best non-life insurance companies present in the country and they live up to these standard with their dedicated service and day and night assistance assurance. The claims are settled in the quickest and most efficient manner without causing much inconvenience to the client.

ACPG insurer is one of the strongest Hull Insurers in the world and so insurance from ACPG General Insurance in India is definitely worth trusting as the company falls within the gamut of the ACPG insurer Organization and promises its clients global expertise in all their endeavors. The insurance is provided against any calamity that may be experienced on the waters. The document should be read for further details.


 
 
Marine Comprehensive Combined Transit Liability Insurance
In your role as a transportation specialist, you perform numerous and diverse services for your customers. As a result, you require coverage to protect not only your principal activities but the scope of your entire operation as well.

We are pleased to present the Marine Comprehensive Combined Transit Liability Insurance Scheme to all members of FMFF. This insurance scheme is a combination of liability coverage that enables you to tailor a blanket of protection to cover your transportation related exposures.

Each coverage provides a distinct type of protection and serves as a foundation upon which you can build a policy to cover potentially vulnerable areas of your operations.

This scheme is basically divided into 3 divisions.

FOR NON-HOUSE BILL OF LADING ISSUER
(COMPULSORY SECTION)

Section B : Errors & Omissions Insurance
Section C : Bailee Liability Insurance
Section F : Third Party Liability Insurance


FOR HOUSE BILL OF LADING ISSUER

Beside the above sections, the following section also is compulsory for this category :
Section A : Bill of Lading Insurance


OTHERS OPTIONAL SECTIONS AVAILABLE

Section D : Custom Fine & Duties Liability Insurance
Section E : Container Liability Insurance
Section G : Fidelity Guarantee Insurance

 

Corporate Insurance

A comprehensive coverage that protects your business from the beginning. The following are some common coverages:

 
 
 
 
 
 
 
About ACPG Cargo Insurance & Forwarder Services Division
 
 ACPG Cargo Insurance & Forwarder Services Division, agency for and provided by Carrier International Forwarder Group of Companies, a full-service logistics company, Shenzhen Carrier Logistics Co.Limited (Head Quarter) established in 2002 in Shenzhen, China, and Carrier International Forwarder (M) Sdn Bhd established in year 2010 providing one-stop logistics management solution such like domestic and international freight shipping services including shipping/cargo insurance.

Being a Agency for International Forwarder Group of Companies, we ACPG understand first hand the need to protect your valuable cargo shipments against damage or loss while in transit.

We ACPG established our Cargo Insurance division to provide our clients with peace of mind by offering the much needed service of primary insurance coverage based on the actual full value of the goods (not weight) and on a custom per shipment basis.

Through our specialized Marine Cargo insurance policy, we are able to issue customized insurance policy for each shipment to properly protect your goods during transit.

ACPG Marine Cargo insurance coverage is provided and underwritten direct from International Insurance Company, a leading AA rated insurer, so that we can provide you with full comprehensive primary cargo insurance coverage options not provided by the freight carriers. This coverage is in excess to the limited liability of the freight carriers and is primary in the event of a loss. The insurer is rated "AA" by the leading independent, third party financial analysis companies such as AM Best, Standard & Poor's and Fitch, as a result of their excellent financial strength ratings and claims payment history.
 
 
深圳市创业兴物流有限公司成立于2002年,总部设于深圳市罗湖区文锦渡,注册资本1000万人民币,是一家集进\出口报关、报检;国内\国际快弟;国际航海货运(柜货、散货并柜);中港货运;仓储于一身的综合性物流企业。
 
 
 
公司自成立于来凭借雄厚的经济实力、运输网络及深厚的物流管理经验,以"快捷、高效、安全、合理”为经营宗旨,竭诚为广大贸易商以及进出口企业提供一流的服务。 
 
 
 
经过几年的发展公司现已有员工500余人,分别在盐田、皇岗、蛇口、南山、宝安机场、广州芳村码头、南沙、黄埔、东莞常平、香港、迪拜、马来西亚等地均设有报关机构,收发货场10000,拖车40余台,可为客户提供一条龙、一体化的专业物流服务。平均每月出口货柜量为两万余条,每年营业额达到50多亿元人民币。在华南地区的进出口物流行业中颇具有影响力。 
 
 
 
公司使命乃以我等之"专业"为客户提供”一站式”优质运输网络平台及配套并对员工进行培训, 流程及质量监控, 从而令服务达至"臻善",使客户于市场上可持续发展和进步。我们奉信顾客的需求就是我们的服务,将竭力满足客户在各方面的需求。

ACPG MANAGEMENT SDN BHD
Your Trusted Malaysia Insurance Services Provider
 
 
We (ACPG), provided all classes of  insurance services more than 23 years in Malaysia (since year 1989).
 
We (ACPG) One of The Largest General Insurance (Individual & Commercial) Service Provider in Malaysia. 
 
Any enquiry, email to enquiry@acpgconsultant.com or Call our Careline : +603-9286 3323.