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Emergency Contact Information, Motor Assistance Call Center, Medical Assistance Call Center, Travel Assistance Call Center, International Emergency Evacuation Medical Assistance Call Center.
 
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Emergency Contact Information, 
Motor Assistance Call Center, 
Medical Assistance Call Center, 
Travel Assistance Call Center, 
International Emergency Evacuation 
Medical Assistance Call Center.
 
 
紧急汽车援助中心, 医疗援助中心, 
旅游援助中心, 国际紧急疏散医疗援助中心.

MOTOR ASSISTANCE SERVICES
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES

  
Motor Assistance Services applicable
for private car / private use only.
(Helpline Daily 24 hours)
 
AmGeneral Auto Assist Call Center    
Toll Free : 1 800 88 2647
AmGeneral Panel Workshops
               
AIG Road Ranger Assistance Call Centre
Toll Free :1 300 88 3933
AIG Panel Windscreen Workshops
             
Allianz Road Warrior Assistance Call Center
Toll Free : 1 800 22 5542 
Allianz Panel Workshops
 
AXA Motor Assistance Call Center
Toll Free : 1 800 88 1033
 
Berjaya Sompo Motor Assistance Call Center
Toll Free : 1 800 18 8033 
Berjaya Sompo Panel Workshops
 
Chubb Motor Assistance Call Center
Toll Free : 1 800 22 5542       
Chubb Panel Workshops
 
Etiqa Takaful Motor Assistance Call Center
Toll Free : 1 800 22 5542       
Etiqa Takaful Panel Workshops
 
Kurnia Auto Assistance (KAA) Call Center
Toll Free : 1 800 88 3833     
Kurnia Panel Workshops
 
Lonpac Motor E- Assist Helpline
Toll Free : 1 800 88 1138
 
MSIG Motor Assistance Call Center
Toll Free : 1 300 88 0833
 
RHB Insurance Roadside Assistance Call Center
Toll Free : 1 300 88 0881
RHB Panel Workshops
 
The Pacific Insurance Roadside Assistance Call Center
Toll Free : 1 300 88 0988
Pacific Panel Workshops
Pacific Panel Windscreen Workshops
 
Takaful Malaysia Roadside Assistance Call Center
Toll Free : 1 800 88 8788
Takaful Malaysia Panel Workshops
Takaful Malaysia Panel Windscreen Workshops
 
Tokio Marine Motor Assistance Call Centre
Toll Free :1 800 88 1301
Tokio Marine Panel Workshops
Tokio Marine Panel Windscreen Workshops 
 
Zurich Roadside Assistance Call Center
Toll Free : 1 300 88 6222
Zurich Panel Workshops
Zurich Panel Windscreen Workshops 
 
 
          
 
MEDICAL ASSISTANCE SERVICES
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES
 

Medical / Hospital Insurance
Hospital Admission & Discharge Call Centre
(Helpline Daily 24 hours)
 
 
AXA Medical Assistance Helpline
Fixed Line : +603-7843 9459
Toll Free : 1 300 88 9979. 
 
Lonpac Medical Assistance Helpline        
Fixed Line : +603-7965 3882.
 
The Pacific Insurance Medical Assist Call Center
Fixed Line : +603-7628 3992,
Fixed Line : +603-7965 5660.
PIB Panel Hospital List
Allianz Medical Assistance Call Center
Toll Free : 1 800 88 1311 (Life)
Toll Free : 1 800 88 1138 (Non Life)  
Fixed Line : +603-7954 4629 (Life) 
Fixed Line : +603-7628 3600 (Non Life)
Allianz Panel Hospital List
 
MSIG Medical Assistance Call Center
Toll Free : +603-7956 1233
MSIG Panel Hospital List

Zurich Medical Assistance Call Center
Toll Free : 1 300 80 0020
Fixed Line : +603-7803 2003
 
AIA Medical Assistance Call Center 
Toll Free : 1 300 88 1899
 
 
 
TRAVEL ASSISTANCE SERVICES
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES

Travel Insurance
Worldwide Assistance Call Centre
(Helpline Daily 24 hours)

AXA Travel Worldwide Assistance Helpline
Fixed Line : +603 2142 0399
 
Lonpac Travel Worldwide Assistance Helpline
Fixed Line : +603 2711 8299

AIG Travel Guard Worldwide Helpline
Fixed Line : +603 2772 5600

Allianz Travel Worldwide Assistance Helpline
Fixed Line : +603 7628 3919,
Fixed Line : +603-7965 3919.
 
MSIG Travel Worldwide Assistance Helpline
Fixed Line : +603-7965 3930

EMERGENCY EVACUATION MEDICAL ASSISTANCE
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES

Emergency Evacuation& Repatriation Services
Medical Assistance Call Centre
 
AIG Worldwide Medical Assistance Call Centre
Fixed Line : +603-2772 5600
 
Zurich Worldwide Medical Assistance Call Centre
Fixed Line : +603-7956 1233
 
24 hours Claims Service
For Hospital Admission & Discharge and Travel Insurance.
 
Reporting A Claim / Notification
ACPG Insurance Claim Support Information

ACPG Claim Support Line (Office hours)
+ 603 - 9286 3323.
 

ACPG 24 hours Claim Notification
SMS, Whatsapps, Viber, Wechat, Line.
+ 6011 - 1223 9838
 

ACPG Claim Fax services (Office Hours)
+ 603 - 9282 3232
 

ACPG Claim Email Support/enquiry
ACPG Claim Skype Account :
acpg.insurance (service@acpgconsultant.com).

 
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https://mygeneralinsurance.wordpress.com/
 
Malaysia Insurance Services

 

 
 
 
Bank Transfer / IBG
ACPG Management Sdn Bhd
PBB-3985174034
 
Insurer Bank Account Number

AIG MALAYSIA INSURANCE BERHAD :
HSBC-3012-9587-9101
 

AXA AFFIN GENERAL INSURANCE BERHAD :
MBB-5141-0520-6919
Affin-1000-2000-9871

LONPAC INSURANCE BHD :
CIMB-9899-000-0003-71
 

MSIG INSURANCE (MALAYSIA) BHD :
MBB-5140-1127-9262
 

THE PACIFIC INSURANCE BERHAD :
MBB-5143-5681-4875
 
 
NCD Online Check (ISM)

What is No Claim Discount (NCD)?

The No Claim Discount (NCD) is a reward scheme received by motor policy holders for not making a claim during the preceding 12 months.


How much of No Claim Discount (NCD) am I entitled to?

Consumers are eligible for NCD ranging from 0% to 55% of the premium payable depending on the type of vehicle, coverage and number of years claim not intimated. For a private car, the scale of NCD ranges from 0% to 55% as provided in the policy/certificate whereas for motorcycles and commercial vehicles, it ranges from 0% to 25%.


Malaysia Car Info

Find out the current insurer for your vehicle, type of coverage, policy period and policy number by entering your details 
 
Malaysia Vehicle Market Value
 

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Malaysia House and Home Content Insurance, Malaysia Robbery Insurance, Malaysia Theft Insurance, Malaysia Household Insurance, Home System Insurance, Malaysia Jewellery & Personal Value Insurance

    
Renew your Car Insurance Online and Purchase Travel Insurance Online
without leaving your home or office. No jam, no parking problem.
Just submit via our online form and make payment via credit card or bank transfer.
Whatsapp +6011-1223 9838 if you need help.
 
 
House Insurance - Building Insurance and Renovation Insurance, Home Content Insurance Coverage, Home Contents Insurance, Home Liability Insurance, Personal Liability Insurance,
 
 
House Renovation & Extension Insurance,Furniture & Fitting Insurance,  
 
 
 
For ACPG Corporate Video posted on YouTube
at http://youtu.be/hwWKPU003gE  for Malaysia Commercial Insurance (Business Insurance) and
at http://youtu.be/0hN64xcYgrI for Malaysia Individual Insurance (Personal Insurance).
 
ACPG MANAGEMENT SDN BHD
Your Trusted and Experience Malaysia Largest Risk Management Insurance Solution Services Provider
 
 
 
 
 
 
House Owner Insurance (Comprehensive Coverage)
 
Building including Extension and Renovation, fixtures, fittings therein, garages, walls, gates and fences around the house.
 
Coverage provided under the policy
 
- Fire, Lightning, thunderbolt, subterranean fire.
- Explosion.
- Aircraft Damage.
- Impact damage by road vehicles or animals.
- Earthquake or volcanic eruption.
- Flood
- Hurricane, cyclone, typhoon or windstorm,
- Busting or overflowing of water tanks, apparatus or pipes
- Riot, Strike and Malicious Damage*
- Landslip & Subsidences**
 
 
Example
   
Basic Rate with RSMD* and Landslip & Subsidences** = 0.197%
 
If your building value (Including renovation)
 
RM 600,000.00 x 0.197% = 1,182.00
 
 
 
 
Optional Purchase
Homeguard Insurance
  
Please refer our proposal on Home Content Insurance By Allianz General Insurance (M) Berhad.
 
Example
 
For 2,500 sq/f and above -
 
RM 75,000.00 ( First Loss Coverage ) Annual Premium RM 541.00 (Inclusive RM 10 Stamp Duty)
RM 100,000.00 ( First Loss Coverage ) Annual Premium RM 634.00 (Inclusive RM 10 Stamp Duty)
RM 120,000.00 ( First Loss Coverage ) Annual Premium RM 758.00 (Inclusive RM 10 Stamp Duty)
 
An Insurance cover specially designed to indemnify you against loss or damage caused by fire, lightning, explosion, aircraft damage, impact damage, bursting or overflowing of water tanks or pipes, hurricane cyclone, typhoon, windstorm, earthquake, volcanic eruption and flood to your household goods and personal effects.
  
 
Unique Benefits with Extended Coverage (No Additional Charges) as below
 
A) Cause By Fire and All others special Risk. 
 
B) Full Theft (Included Without Forcible Entry/Exit, Arm Robbery and Burglary). 
 
C) 1/3 of Total Sum Insured (The Total Value of Platinum, Gold, and silver articles, jewellery and furs).
 
 
Note : Please provide any greater value than 5% of Total Sum Insured unless such articled is special declared as separate item.
 
 
All Declare items have to be attached with proof of purchase I.e. Receipt, photos etc upon claim submission.
 
 
(Except Electrical Items, household appliances, hi if equipment and etc.)
 
(Just Provide us simple listing and value amount when apply)
 
D) Liability to third party up to RM 300,000.00.
 
E) Cash up to RM 500.00.
  
F) Breakage of mirrors up to RM 500.00.
 
G) FREE Worldwide Personal Accident coverage up to RM 25,000.00.
 
Please provide full name of insured and address.
 
Any enquiry, please call ACPG Careline 603-92863323 or email to enquiry@acpgconsultant.com.
 
    

House owner and  Home Contents Insurance Policy
ACPG House Insurance Plan (Building & Home Content) -
.....not just a Houseowner or Householder plan, but a plan for
Better Extension Coverage..........
ACPG Hotline 603-9286 3323.

The place you called 'Home' is your pride and joy. This ...   
'Home' houses all things you hold dear to your heart and that includes your loved ones and their belongings. Naturally, you would do anything to keep this 'Home' safe from harm.

Today, ACPG offer you....................

Home Guard Insurance - Fire on Building, Household Goods and Personal Effects.

1) Fire, Lightning, Riot strike and malicious damages only on Content :
Fire, Lightning, Thunderbolt and subterranean fire.
Explosion
Aircraft, other aerial devices and /or articles dropped.
Impact Damages (By third party's vehicle or animals not belonging to the insured.
Bursting or Overflowing of domestic water tanks, apparatus or pipes.
Hurricane, cyclone, typhoon, windstorm.
Earthquake, volcanic eruption.
Flood (including overflowing of the sea)
Riot strike and malicious damages.

2) Included With Full Theft Coverage
(Theft Without Forcible Entry/Exit, Armed Robbery & Burglary) and as below coverage:

3) Extra Features
Loss of Cash - reimbursement up to RM 500.
Replacement of damaged locks and keys
- reimbursement up to RM 500.
Coins, medals and stamps collection
- reimbursement up to RM 500.
Fire Brigade Charges
- reimbursement up to RM 500.
Damage to Freezer Food
- reimbursement up to RM 500.
Breakage of mirrors
- reimbursement up to RM 500.
Temporary removal of contents
- up to 5% of sum insured.
Loss or damage to clothing & personal effects of maid
- reimbursement up to RM 250.
Jewellery & Personal Valuables
- reimbursement up to 1/3 of sum insured.

* However, for a smoother claim assessment, copy of receipt, if available, should be furnished.

4) Public Liability up to RM 300,000.
5) Worldwide Personal Accident cover up to RM 25,000.

 
 
 
 
 

HOUSE OWNER AND HOUSE HOLDER INSURANCE

Introduction
This insurance covers private dwellings against fire and other perils
as listed hereunder: houseowners of the policy is designed to cover the
building whilst householders of the policy is designed to cover the
household contents therein.

Fire lightning, thunderbolt, subterranean fire
Explosion
Aircraft and other aerial devices and / or articles dropped therefrom
Impact with any of the building by any road vehicles or animals not
belonging to or under the control of the insured or any member or his
family
Bursting or overflowing of domestic water tanks, apparatus or pipes excluding :-
In respect of each and every loss the amount stated in the schedule
Destruction or damage occurring while the private dwelling house is left untenanted.
Theft but only if accompanied by actual forcible and violent breaking into or out of a building or any attempt thereat/
PROVIDED that in the event of the private dwelling being left without an inhabitant therein for more than ninety (90) days whether consecutively or not in any one period of insurance the insurance against against his peril shall, unless otherwise agreed by endorsement hereon, be entirely suspended in respect of any period or period during which the private dwelling may be unoccupied in excess of the aforesaid ninety (90) days.
HURRICANE, CYCLONE, TYPHOON, WINDSTORM
EARTHQUAKE, VOLCANIC ERUPTION
FLOOD but excluding loss or damage caused by subsidence or landslip.

In addition to the above, the standard policy provides additional protection as follows

Rent
The company will indemnify the insured for the undermentioned loss
actually incurred by the insured in consequence of the premises
specified in the schedule being so damaged as to be rendered
uninhabitable but only in respect of the period necessary for
reinstatement and subject to an amount not exceeding in the aggregate
ten ( 10 ) per cent or up to the limit as endorsed here on of the total
sum insured on building and / or contents

Liability to the public
The company will indemnify the insured against all sums for which the insured may be held legally liable :-
Applicable when section 1 – building is covered
As owner of the private dwelling house in respect of accident caused by a
defect in the building of the private dwelling house or in the
landlord’s fixtures and fitting or in the walls, gates, fences and trees around and pertaining thereto
Applicable when section II – contents is covered
As a private householder occupying the private dwelling house in respect of accidents in or about the private dwelling house.

Occurring during the period of insurance and resulting in Bodily injury to any person not being a member of the insured’s family or householder not at the time of sustaining such injury engaged in the insured’s service.

Damage to property not belonging to or in the charge of or under the control the insured or of a member of his family or household or of a person in his service.
Provided always that the amount payable hereunder in respect of any one accident or series of accidents constituting one occurrence shall be limited to RM50,000.

The company will, in addition, indemnify the insured in respect of:
Legal cost and expenses recoverable from the insured by any claimant provided such costs and expenses were incurred before the date ( if any) on which the company shall have to paid or offered on pay either the full amount of the claim or the total amount recoverable in respect of any one occurrence as herein before provided: Legal costs and expenses incurred by the insured with the consent of the c.
 
Malaysia Full Theft Home Content Insurance, Malaysia Rubbery Home Insurance
 
 
 
 
Malaysia Property Insurance, Malaysia Property Building Insurance, Malaysia House Owner Insurance
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Property Insurance

Insurance for Residential Property

Types of Insurance Policies

There are three main types of policies to protect your property and household goods:-

Fire - this policy covers loss / damage to your property building and contents caused by fire, lightning and explosion of gas used for domestic purposes only.

Houseowner - this policy covers your building, including its fixtures and fittings, garages, walls, gates and fences, against several specified risks.

Householder - this policy covers your household goods only, i.e. the moveable possessions in your property, against specified risks.
If you wish to have comprehensive cover for your property and its contents, you should buy both houseowner and householder policies.

Coverage for each type of policy

The table below shows the main perils covered as well as exclusions under the three insurance policies:


Type of Policy
Cover Fire Houseowner Householder
Fire, lightning and explosion caused by gas used for domestic purposes Yes Yes Yes
Loss / damage caused by aircraft, explosion (other than gas used for domestic purposes), road vehicles or animals, bursting or overflowing of water tanks or pipes, electrical installations, windstorm, tempest, earthquake, volcanic eruption and flood No* Yes Yes
Theft with violent / forcible entry of exit No Yes Yes
Loss of rental No* Yes Yes
Liability to third parties for accidents in your property No Yes Yes
Compensation for death of insured No No Yes
Subsidence and landslip No* No* No*
Riot, strike and malicious damage No* No* No*

 

Responsibility for Purchase of Insurance

If you are buying a property from a developer, which is under construction, the insurance of the property is the responsibility of the developer. You only need to insure the property upon vacant possession from the developer.

For properties with strata titles such as flats, apartments and condominiums, it is mandatory for the Management Corporation (MC) to purchase fire insurance for the whole building. The individual unit owner is required to pay to the MC his/her respective premium portion. At the same time, if the unit is purchased through a loan, the financier would normally require the unit owner (borrower) to obtain an insurance policy for the unit, leading to a situation of double insurance.

But if you have obtained the loan from a financial institution under bank Negara Malaysia's supervision, borrowers will not have to buy another insurance policy for their units. Instead, these financial institutions will accept the insurance policy already purchased by the MC subject to terms and conditions. In this instance, you need to obtain the individual certificate of the master policy from the MC and present it to your financial institution as evidence of insurance. If your loan is not from a financial institution under the supervision of Bank Negara, you can negotiate with the institution concerned.

What you should know when buying insurance cover for your property Insured value / sum assured

Ensure your property is adequately insured at all times, and take into account the renovations and enhancements made to your property.

You should also decide on the basis of compensation for loss/damage to your property, whether it is on indemnity or reinstatement basis, and the sum insured shall reflect the choice. When purchasing a householder policy, you must ensure that the sum insured reflects the coverage needed to replace all the contents in your property. You must also declare items that you want to insure specifically to ensure that you get the full compensation in the event of their loss/ damage. You may also take additional coverage for valuable items such as artwork, jewellery, antiques or collectibles - total value of jewellery shall not exceed one third of The Total Sum Insured on Contents.

It is also important to keep documents that show the proof of ownership and the value of items insured. Photographs of your valuable items, if available, may also be very helpful in the event of a claim.

 

What you should know when making a claim

If your property suffers damage / loss

You must notify your insurance company in writing with full details as soon as possible
You must take the necessary measures to mitigate further loss/worsening of the situation.
If temporary repairs are required to stop further damage, you should ensure that these are carried out immediately and the bills of work done should be kept as part of your claim. An example of temporary repair is to use a waterproof polyethylene/ plastic sheet to cover damaged area to avoid further damage by rain water.
If the repairs required are of a permanent nature, you should obtain estimates and send them to your insurance company for approval.

Settlement of Claims

The compensation amount depends on the basis of the cover:

Indemnity basis will pay the cost of repairing the damaged building less the amount for wear, tear and depreciation; or
Reinstatement value basis will pay the full cost of repairing the damaged building without any deductions for wear, tear or depreciation, provided that the sum covered is adequate to cover the total cost of reinstatement.
In the absence of any special provision, the cover will be on indemnity basis. If you want to be covered on reinstatement basis, your policy should have the relevant clause attached to it.

Excesses, being the amount you have to bear before your insurance company indemnifies you, are applicable for certain perils, such as overflowing of domestic water tanks, windstorm, earthquake and flood claims.

Making a Claim

You must submit your claim with all supporting information and documents to your insurance company. The more information you have on the damaged items, the easier it will be for your insurance company to asses your claim.
You should cooperate fully with the adjusters/ investigators appointed by your insurance company to asses your claim.

  
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Malaysia Fire Insurance Policy
 
Fire insurance in Malaysia 
Arranged by
ACPG MANAGEMENT SDN BHD
ACPG Insurance Hotline: 603-9286 3323 or
Email: enquiry@acpgconsultant.com
 
The fire insurance policy have Basic Cover as Standard Fire and Special Perils Policy.

BASIC COVER  
The basic fire policy covers loss of or damage to residential building, furniture, fixtures and fittings caused by or arising from:
Damage by fire & lightning
Damage by explosions of domestic boiler or domestic gas cylinder not forming part of a gas work
Damage by water or other extinguishing agents used to put out the fire
Damage resulting from gaining access to a fire
Smoke damages caused by fire

INTEREST / PROPERTY INSURED
Items that can be insured are:
Building, renovation
Furniture, fixtures and fittings
Personal Effects & Household goods
Dwellings, Offices, Shops, Hospitals (Located outside the compounds of industrial/manufacturing risks)
Industrial / Manufacturing Risks
Utilities located outside industrial/manufacturing risks
Machinery and Accessories
Storage Risks outside the compound of industrial risks
Tank farms / Gas holders located outside the compound of industrial risks
PREMIUM & EXTENSIONS
The basic premium is calculated based on a standard fire tariff rate prescribed by Persatuan Insurans Am Malaysia (PIAM) and is affected by the class of construction of the building and the sum insured.

The basic policy can be extended to cover loss of or damage to property caused by the following peril at an additional premium:

Riot, strike and malicious damage;
Explosion;
Impact damage by own vehicles and third party vehicles;
Aircraft Impact Damage;
Bursting and / or overflowing of water tanks apparatus and pipes (excluding sprinkler system);
Bush / Lalang Fire;
Spontaneous combustion;
Storm and Tempest;
Flood;
Earthquake and volcanic eruption;
Damage by falling trees or branches and object there from

Exclusions
The following are excluded from insurance coverage:
Loss or damage caused by war, civil war and kindered perils
Loss or damage caused by nuclear activity
Loss or damage to the stocks in cold storage caused by change in temperature
Loss or damage due to over-running of electric and/ or electronic machines

Claims
Claims In the event of a fire loss covered under the fire insurance policy, the Insured shall immediately give notice there of to the insurance company. Within 15 days of the occurrence of such loss the Insured should submit a claim in writing giving the details of damages and their estimated values. Details of other insurances on the same property should also be declared.
 
 
Malaysia Fire Rental Loss Insurance
Malaysia Fire Consequential Loss Insurance,
 
Fire Consequential Loss Insurance
The fire policy only covers physical loss or damage to the property insured but does not cover loss of profit arising from such physical damage. As a result of the loss or damage to the physical assets, the Insured is unable to carry out its planned level of business, thus leading to a fall in gross profits.
The policy is designed to cover during the period of interruption:

CONTINUING OVERHEAD EXPENSES - which have to be met out of reduced earnings such as rent, taxes, interest on debentures, mortgages and loans

INCREASE IN COST OF WORKING - necessarily incurred to overcome or to minimise the effects of damage upon the business such as renting of temporary premises, hiring of machinery or extra labour costs

LOSS OF NETT PROFIT

WAGES of employees not gainfully employed during the interruption period and payments to employees whose services are no longer required
Apart from the policy period, there is also the indemnity period which is the maximum length of time likely to elapse before the loss or damage can be reinstated and the earnings of the business restored to their pre-loss situation.
The sum insured should represent the estimated annual gross profit and correspondingly be increased if the indemnity period is more than twelve months giving due consideration for variations and trends.
To encourage adequate cover at all times, up to 50% rebate of premium is allowed if the estimated profit levels are not achieved.


 

What Is Lonpac Home-Assist?

Lonpac Home-Assist is a complimentary referral assistance programme provided to all Lonpac's Houseowner and Householder policyholders. A helpline is provided to connect you to the right help when you encounter inconveniences. Call the helpline and arrangements will be made for the required service provider to contact you.

Benefits

Lonpac Home-Assist referral services can be engaged in the following situations:

1. Electrical Assistance - Electrical wiring problems and Device failure.

2. Plumbing Assistance - Clogging of water supply or drainage system, Leakage of water pipe (excluding water tap) Bursting and/or overflowing of domestic water tanks or pipe

3. Air-Conditioning Services - Malfunctioned or defective air-conditioning (after the warranty period)

4. Locksmith Assistance - Insured not being in possession of their home keys, Insured accidentally locked out from own home.

5. Pest Control Services - Home is infested with pests such as bees, termites and other insects.

6. Leaking Roof 

7. Cleaning and Restoration of Carpets - Carpet is stained or requires spring cleaning.

 

Charges

There will be a nominal fee for each house visit. All cost, expenses and related charges incurred in completing the job shall be borne entirely and directly by the Insured.  

Who Is Eligible?

Eligibility is for Lonpac's Houseowner/Householder policyholders.  

Who Needs Lonpac Home-Assist?

Anyone who encounter the above-mentioned inconveniences at home. Which means, you or your family members at home will find Lonpac Home-Assist referral services useful and convenient. 

Lonpac Home Assistance Helpline : 1 300 88 11381 300 88 1138 



 
 
 
 
Malaysia General Insurance Tips
 
Ensure your home investment or property is Adequately Protected !
 
Extended Coverage terms for Reinstatement/Replacement Value Clause
Five years ago, Anthony had invested most of his savings to purchase a RM750,000 home and sank another RM250,000 to furnish his home. To facilitate the purchase, he has taken an 80 per cent housing loan from a local bank. As one of the bank requirements is to buy a fire insurance to cover the amount of the loan, Anthony let the bank decide on the value and the insurance company.

Unfortunately, many of us like Anthony are unaware whether we have bought adequate cover for our home investment or property and whether we have taken up the appropriate insurance covers that best meet our needs and requirements.

To help us in our decisions, it would be best to understand the different types of property insurance covers that are available to us and under what circumstances can we be underinsured.

Types of property insurance

In Malaysia, there are three types of property insurance covers available for house owners to select from:

  • Fire insurance
  • Houseowners' Insurance
  • Householders' Insurance or content insurance

Fire insurance is designed to provide protection against material damage to properties such as buildings, contents such as household equipment, fixtures and fittings. The policy covers the loss or damage caused by fire and lightning or damage caused by explosion of domestic boilers or gas used for domestic purposes. However, the policy may be extended to cover other perils such as:-

1. Riot and strike
2. Malicious damage
3. Aircraft damage and articles dropped therefrom
4. Impact damage (excluding own vehicle)
5. Bursting and/or over flowing of water tanks, apparatus and pipes
6. Earthquakes, volcanic eruption, hurricane, typhoon, cyclone, windstorm
7. Flood

The Houseowner's Insurance cover is a comprehensive insurance policy specially designed for owners of residential properties. It covers the building against loss or damage caused by all the perils covered by the fire policy except riot , strike and malicious damage.

In addition, the policy also covers:

1. Theft accompanied by forcible entry
2. Loss of rent if building is damaged and rendered uninhabitable
3. The insured's liability to the public in respect of bodily injury and damage

This policy may also be extended to cover:

1. Riot and strike
2. Malicious damage

The Householders' Insurance cover is almost identical to Houseowners' Insurance, but the protection is meant for the contents and not for the building. This policy would also be appropriate to renters as the landlord's policy only covers the building and not the possessions of the renters.

While it is true that one of the basic principles of insurance is indemnity ie. one should not profit from an insurance claim, insurers have introduced the Reinstatement/Replacement Value Clause to meet the needs of consumers to conveniently replace or reinstate loss or damaged properties covered under a fire, houseowner or householder policy.

The clause provides payment of claim due to an insured peril without deduction for depreciation for age or wear and tear. In other words, the full cost of repairs or replacement will be met subject, of course, to the condition that the sum insured of
the properties is adequate to cover the total cost of repairing or reinstating the building or insured properties at the time of the loss.

If the properties are underinsured, the insured will be compensated only in the proportion of the sum insured to the actual value applied to the full repair or replacement cost. In insurance terminology, the insurer is applying the principle of 'average' when this takes place.

Ways you can be underinsured

You have underinsured on your property insurance if you have:

  • Based your fire or homeowners insurance on the current market value instead of on the cost to replace it. For example, if the selling price of your home is lower than it was when you first bought it and you have based your insurance on the current price, you may be underinsured.
  • Not taken a periodic inventory of all your possessions.
    When renewing your householders' insurance, it is advisable to take an inventory of all your possessions. This list will adequately reflect how much coverage is needed to replace all the contents in your home.
  • You may also be underinsured, if you did not take up additional coverage for valuable items such as artwork, jewellery, antiques or collectibles. For this instance, an 'All Risks' insurance policy can be effected to cover the valuables on an indemnification or more usually on an 'agreed value' basis against any loss or damage. The 'All Risks' cover has a list of specified exclusions.

Most insurers will demand a valuation before agreeing to insure any items of high value.

  • Current insurance policy that does not reflect recent improvements or additions to the home and increases in inflation.
  • You could be underinsured if you have not taken into account and reported any recent improvements to your home, such as an additional room or remodeled kitchen, to your insurer.

If you have a claim, the more information you have about the damaged items -- a description of each item, the date of purchase and purchase price -- the faster the claims can be settled.


Please send your questions on Malaysia general insurance policy coverage to:

ACPG Management Sdn Bhd
Your Trusted and Experience Malaysia Largest Risk Management Insurance Solution Service Provider
ACPG careline +603-92863323+603-92863323
Email : enquiry@acpgconsultant.com
www.acpgconsultant.com


Home Safety Tips: How to make your home a safer place

Prevention is important, but most people don't take the steps they need to protect their home. There are some things you can do to help prevent a burglary from occuring at your home:
 
  • Install good quality deadbolt locks on all exterior doors and any doors from attached garages.
  • Door areas should be well lighted, and doors should have a wide-angle viewer so that you can see who is outside without opening the door.
  • All exterior doors should be metal or solid wood, and have strong door hinges on the inside of the door with hidden or non-removable pins.
  • During days and evenings when the weather is nice, don't leave your windows open while you are gone.
  • Lock your windows and doors. Utilize window coverings such as curtains or mini-blinds to decrease visibility into your home.
  • Use automatic timers all of the time, not just when you are away.
  • Consider using motion detectors to illuminate when activity is occuring near your home.
  • Plant thorny bushes around windows to make it more difficult for someone to enter through them.
  • Shrubbery can be an asset or hindrance to criminals. Be sure to prune large trees so their limbs don't provide roof access or second-story window access. Keep shrubs trimmed below window sills and low around entrances. You don't want to provide concealment for a burglar.
  • When at home or away always keep your garage door shut.
  • Install automatic openers that will allow you to stay in your car until safely parked in the garage.
  • Burglars often try to find out if anyone is home by phoning. If you get several suspicious "wrong number" calls or "nobody-at-the-other-end" calls, alert the police. Warn family members, especially children, not to give out information by phone.
  • Do not keep large sums of cash around your home.
  • Make sure emergency vehicles can find your home in an emergency. Minutes lost hunting for the correct address can be costly. Have your house numbers clearly mounted on a high contrast background and make sure the numbers can be easily read from the street at night.
  • Engrave your belongings with your driver's license number whenever practical.
  • Consider installing a monitored home security system. Some insurance companies may qualify you for up to a 20% discount on your homeowner's insurance if you install a home security system.
 
 
 
 
 
 
 
 

Personal Safety at Home

Don't enter your home if you see signs of forced entry. Go to a neighbor's house, call the police and note the description of any strange cars or people near your home.
  • If you detect an intruder, don't confront them.
  • If a stranger wants to use your phone, don't let them inside. If they say they have an emergency such as their car breaking down, take down the details with your security door closed and make the call for them.
  • Never tell a stranger you are home alone.
  • All representatives of legitimate companies have ID cards. If you're even a little bit unsure about a person at your front door, write down their ID or badge number and make sure you lock the door before calling their company for verification.
 
 
 
 

Take a Stand Against Crime: Join a Neighborhood Watch

Neighborhood Watch is one of the most effective and least costly ways to prevent crime and reduce fear. It forges bonds among area residents, helps reduce burglaries and robberies, and improves relations between police and the communities they serve.

  • Any community resident can join - young and old, single and married, renter and home owner.
  • A few concerned residents, a community organization, or a law enforcement agency can spearhead the effort to organize a Watch.
  • Members learn how to make their homes more secure, watch out for each other and the neighborhood, and report activities that raise their suspicions to the police.
  • You can form a Watch group around any geographical unit: a block, apartment, park, business area, public housing complex, or office.
  • Watch groups are not vigilantes. They are extra eyes and ears for reporting crime and helping neighbors. Neighborhood Watch helps build pride and serves as a spring-board for efforts that address community concerns such as recreation for youth, child care, and affordable housing.

How to get started:

When a group decides to form a Neighborhood Watch:

  • Contact your Police District station. A Community Services Officer will help in training members in home security, reporting skills, and for information on local crime patterns.
  • Select a coordinator and block captains who are responsible for organizing meetings and relaying information to members.
  • Recruit members, keeping up-to-date on new residents and making special efforts to involve the elderly, working parents, and young people.
  • Work with local government or law enforcement to put up Neighborhood Watch signs, usually after at least 50% of all households are enrolled.

 

 

 

Senior Citizens Protecting Themselves Against Crime

Everyone must face the realities of aging. Situations vary as do the ways people deal with growing older. Regardless of the circumstances, however, most older people say they worry about crime. Many fear becoming victims of crime. As a group, older people can be a powerful and active force. As individuals, they often can be vulnerable and may need help.

Older people can be vulnerable to:

  • Frauds and scams - some of the elderly can fall victim to fraudulent schemes and can be favorite targets for con artists. Telemarketing fraud is a particular problem. Often, the amount of money lost can be devastating.
  • Elder abuse - mistreatment occurs both in domestic and institutional settings. Abuse does not have to be physical. Passive neglect may leave seniors in unclean, poorly heated housing, existing on inadequate diets.
  • Violent crimes - many older people are afraid they are easy targets. Aware of their diminished strength and mobility, they realize that chances of outrunning or fighting off an attacker would be slim.
  • Property crimes - burglaries, theft and vandalism can be especially distressing to older individuals whose security and well-being are tenuous. The ability to replace stolen or damaged property may be limited and their lives may be permanently affected.
 
     
 
 
Preventative Measures Against Rape

It happens on streets, in cars, in schools, in parks, in alleys. The rapist has no regard for age, race or social status. Rape is not a selective crime. It is in most cases, random.

Personal safety, however, must begin with the individual. Help protect yourself by taking the steps to protect yourself from sexual assaults.

Be aware of the possibility of being raped....it could happen to YOU.

Safety at Home

Replace or re-key locks when you move into a new home or apartment. Install a door viewer and a 1 inch deadbolt lock and use them. Look before opening your door to anyone.

Keep doors locked at all times and instruct children never open your door to anyone.

Require all strangers to show identification. If you haven't called for a repairman, don't let one inside. Leave him waiting outside and call his place of business to verify his reason for being in your area.

Rape is the fastest rising violent crime in America. What can we do to prevent this crime from happening to you? Listed below are safety tips for you to follow that can reduce your risk of assault and/or rape.

Secure you car and home. Keep a large flashlight, a cell phone, a map of the city you are in, and five to ten dollars with you when in a car. The flashlight can be used as a light or weapon; the phone is to call for help; and the five dollars is for car emergencies only (eg., new windshield wipers or gas). Always keep your doors and windows locked and evaluate the effectiveness of the locks. Never open your door to a stranger and never tell them you are alone.

Avoid unsafe situations and strangers. If you are being followed, go to the nearest police or fire department, or any place where several people will be (convenience stores, gas station, etc.) Walk in groups at night.

Flee if you are in a potentially dangerous situation. Yell or scream to attract attention. Carry a whistle that will make a loud noise.

Engage in passive or active resistance. Passive resistance is to think and talk your way out of a situation. Active resistance is to react immediately to startle your attacker. Use any available item (HAIRSPRAY, KEYS, PURSE) as a weapon.

Think! Keep using your mind to think of alternative actions for escape.

You are responsible for your own safety. Call your local police department or rape crisis center and set up a schedule for a Law Enforcement Officer to speak to your employees or neighbors.

Don't let a stranger inside your home to use the phone; make the call for him.

Never admit that you or a neighbor are home alone.

Women living alone should use only initials on mailboxes and in telephone listings.

Leave outside lights on at night, and keep lights on in more than one room.

If you receive an obscene phone call-hang up-don't react.

Safety Tips While Walking

  • When possible, avoid walking alone. Walk with someone, or walk in areas where other people are near.
  • Stay in well-lighted areas, away from alleys, bushes and entry ways.
  • Avoid shortcuts through parks, vacant lots and other deserted places.
  • Don't hitchhike or accept rides form strangers.
  • If a driver stops to ask you directions, avoid getting near the car.
  • If you are being followed, go to the nearest business or residence for help.
  • If you are harassed by the occupants of a car, simply turn and walk the other direction. The driver will have to turn around to follow you.
  • Hold your purse close, not dangling, and avoid carrying extra money or valuables on your person.
  • When you return home, have your door key ready so that you can enter without delay.
  • Don't walk or jog at night wearing headphones. You need to be able to hear someone driving up or walking up behind you.  
 
 
 
 
ABOVE ALL, BE AWARE OF THE PEOPLE AROUND YOU.
BE AWARE OF YOUR SURROUNDINGS AND THE TOTAL ENVIRONMENT.

Safety Tips While Driving

  • Never pick up hitchhikers.
  • Keep car doors locked at all times. While walking to your car, look under car.
  • Before entering your car, look into the back seat and on floor board.
  • Always have your keys ready to unlock the car door and enter without delay. Never walk across the parking lot digging in your purse for your keys; have them in your hand before leaving the building.
  • Make certain that you have enough gas to get where you are going and always keep your vehicle in good running condition.
  • If possible, travel on well lighted, busy streets and avoid isolated back roads and short cuts.
  • If your are being followed, drive to the nearest open business for help, or drive to the Police or Fire Station.
  • Never leave your house keys with your car keys at a service station or parking lot.
  • Women driving alone should never stop to aid a stranger in a stalled vehicle. Proceed to an open business, and report the stalled vehicle to the police.
  • If you have trouble, raise the hood, and stay in your vehicle. When someone offers assistance, roll the window down just enough to talk to them. Ask them to stop at the first phone to call a relative, friend, garage or the police for you. Never get into a stranger's car.

 

Safety Tips For Youth

  • Children should be made aware of the dangers of accepting rides from or talking to strangers.
  • Children should be encouraged to talk with their parents if they ever have a problem, not only with a stranger but also with a friend or relative.
  • Children should know a safe, well-traveled route to take to and from school. Isolated areas should be avoided.
  • Teenage baby-sitters should not accept jobs with people they do not know, or who have not been referred by people they know.
  • Babysitters should call the police immediately if anything suspicious happens at the house. They should never open the door for strangers.
  • The sitter's parents should be called at the end of the evening to inform them that the sitter will be home shortly.
  • You may follow the advise and safety tips recommended and still find yourself confronted by an attacker. If it happens, you will have only seconds to decide your method of defense, so you must prepare mentally for the possibility of rape happening to you.

 

Reporting A Rape

The police can only arrest a criminal if they are made aware of the offense. If you are raped, call Police Department IMMEDIATELY.

DON'T CHANGE CLOTHES OR TAKE A BATH OR SHOWER and do NOT EAT or SMOKE or CHEW GUM.
  
All physical evidence, including seminal fluids, hair, blood types, and scrapings of flesh form the victim's nails are used in court. Avoid using the bathroom prior to the exam if possible.

Information Most Needed By Police:

  1. Car license plate, AND themake or model and color of the car
  2. Race of assailant
  3. Approximate age, weight and height
  4. Hair color and length of hair
  5. Color of eyes
  6. Clothing
  7. Any unusual marks, scars, tattoos, rings, etc.
  8. Any facial hair or odors
Practice being observant so that, if you are raped or attacked, you will be able to remember and identify the assailant.
 
 
 
 
 
Robberies
 

Robbery Defined

 

The formal definition of robbery is the taking or attempt to take anything of value from the care, custody, or control of a person or persons by force or threat of force or violence and/or by putting the victim in fear. The short definition of robbery is theft from a person by use of force or fear. The necessary elements of the crime are specific intent, theft from a person, by use of force or fear. The level of force or fear does not have to be great to meet the statutory requirement.

 

Robbery Facts

 

Robberies can occur almost anywhere at anytime, but tend to occur more often in anticipated settings and at expected times. All that is necessary is a motivated robber and an unwilling victim at the wrong place at the wrong time. Robberies can occur in private or public spaces. Robbers and their victims can be friends, relatives, or total strangers. Most robberies involve one robber and one victim and the crime from start to finish lasts less than a minute. Most commercial robbery victims are not injured during the transaction as long as long as they don’t resist. Crime prevention methods differ depending on the setting.

 

Robbery Locations

 

Most people think of robberies as those committed against banks (2.3%) or at late-night retail establishments like gas stations, or convenience stores (10%) where a gun is used to force the cashier to hand over the money. However, most robberies occur on the street (43%), directly against a person. When a gun or other weapon is involved, it is an armed robbery. When someone uses physical force against you to take a wallet or purse, it is called a strong-arm robbery. When someone uses force or fear against you to steal your car, it’s called carjacking. When someone robs you in your home (14%) it’s called home invasion robbery. A shoplifter can commit the crime of robbery if they fight with store personnel who try to stop them.  

 

 

Robbery is a Violent Crime

The weapon of choice for robbers is the firearm (42%) with knives or cutting instruments second (9%). Strong-arm tactics like punching, pushing, kicking, or threats are used mainly on the street (40%). This is due to the opportunistic nature of most street robberies and to some extent because of felony sentence enhancements for those using a weapon during the commission of a robbery. Robbers like to use surprise and an extreme show of force to get victims to comply with their demands. Unfortunately, victims don’t always act appropriately when surprised and frightened and sometimes do things to startle the robber. Robbers are scared too and have been known to injure their victims when this happens.

 

Robbery Times 

The crime of robbery is mainly a nighttime crime, increasing after 8:00 PM and subsiding after 3:00 AM in most areas. Robberies often increase during the winter months because of extended periods of darkness, however, robberies can and do happen at anytime of day Dozens of robbery studies have indicated that robbers like isolation, prefer lone victims, good escape routes, and few witnesses in addition to an easy cash score.

 

If you are a victim of robbery 

Take no action which would jeopardize your personal safety! The cash in your wallet or credit cards in your purse are not worth getting hurt over. If the robber tells you he is armed, believe him. If the robber displays a gun, consider it to be real and loaded.

 

Cooperate fully with the robber. Give the robber exactly what he asks for, no more or no less. If you have to open drawers or make any moves, explain these moves to him. Example: "I am opening this drawer now because this is where the large bills are kept", or, "I'm just reaching for my wallet." Do all actions slowly; sudden moves may panic the robber.

 

Observe The Robber. Look the robber in the eye and repeat his looks to yourself as you see them. Start at the top and work down remembering as many characteristics as you can. Try to remember the height of the robber and what type of build the robber had.

 

Try to determine the age of the robber if you can.

 

Most importantly, try to remember as much as you can about what the suspect was wearing. Shirt and pant color, hats, shoe type and color are very important things that police will need.

 

Remember which direction the robber fled after the robbery. If the robber gets into a vehicle, try to remember the make, color, style, and model of the car. Get as much information as you can including the license plate number. Do not rely solely though on the license plate number as most robbers will use cars with stolen license plates or stolen vehicles.

 

What To Do After The Robbery

Notify the police as soon as possible. The first call you make, as soon as it is safe to do so, should be to the police via 911. Tell the dispatcher that a robbery has just occurred and stay on the line until the operator releases you. Remain calm and answer all the questions as completely as possible.

 

Protect the Crime Scene. If the robbery occurred at a business, lock all doors and stop all business transactions. Calmly tell customers that a robbery has occurred and ask them to stay to speak to the police. If they wish to leave, get identification from them to give to the police. Do not let anyone near the area the robber occupied. Fingerprints and evidence can be destroyed by curious employees and customers.

 
Record your observations of the crime/robber. Have everyone involved write down their observations of the robbery and the robber (s). Do not discuss the crime among yourselves, but write down what you remember. Suspect ID Charts should be passed out to everyone involved.
 
 
 
 
 
Reporting Suspicious Activity

In instances of certain crimes, such as a burglary to a home, police officers will "canvass” the neighborhood around the location of the crime to look for any potential evidence or witnesses. In many, many canvasses, officers will find a neighbor or a witness that heard or saw something suspicious or unusual, but didn’t take the time to call police, or waited until the next morning to report the incident. In one instance, a resident saw an unknown man crawling into the window of his neighbor’s home but waited until after he ran an errand to report it to police.

Trust your instincts! If you see or hear something out of the ordinary and it crosses your mind, even for an instant, to call the police, then call immediately! Don’t be embarrassed or ashamed to make that call. Police officers will check on the matter and ascertain what is occurring. If your suspicious prove to be unfounded, that’s a good thing! Police would rather check out an occurrence that turns out to be nothing, than launch an investigation into a crime such as a burglary. That one immediate call to police could stop a criminal act, prevent someone from getting hurt, or even save a life!

Here is a guide to help you determine what is suspicious and what kind of things you should be reporting to the police.

 
 
 
 
SUSPICIOUS PERSONS:

Going door to door in a residential area – This is especially suspicious if you see a person walk to the side or the rear of the home after not getting a response from the front door.

Unknown person waiting in front of a home or a closed business – Is this person waiting for a bus or is he/she a lookout? Is this person casing a home to burglarize it?

Forcing entry to a home – This should be a no-brainer. Call police immediately if you see someone you don’t know crawling into a window or breaking into a home.

Persons exhibiting unusual behavior – This type of person may be injured, under the influence of drugs or alcohol, or may be in need of psychiatric help.

Carrying unusual property – If you see someone carrying something unusual down the street or sidewalk, call police immediately. Examples are; a person pushing a lawnmower down the sidewalk, someone carrying an armload of clothes, TVs. an adult walking a child’s bicycle.

Heavy human traffic to and from a certain residence – This isn’t necessarily suspicious unless it occurs on a daily or very regular basis, especially during late or unusual hours.

 
 
SUSPICIOUS VEHICLES

Certain moving vehicles – Especially if slow moving or driving without lights at night or, if the route followed appears aimless or repetitive. This is suspicious anywhere but particularly around schools, parks, and playgrounds.

Certain parked, occupied vehicles – Especially if seen at a late or unusual hour of the day.

Abandoned vehicles – In many cases, these vehicles end up being stolen and abandoned.

Unusual property in vehicles – If you come across a vehicle and it contains valuable property such as electronics, money, auto parts, or other property that is not usually just left unattended, notify police.

Business transaction involving vehicles – If you see, on a regular basis, a vehicle park in front of a business or residence and another person going up to that vehicle and making some type of exchange with the driver or other occupants, report it.

OTHER UNUSUAL SITUATIONS

Property in homes, private garages, storage areas – Suspicious if accumulations are large or otherwise unusual (such as several TV sets in a garage) and if the items are in good condition but not being used.

Open or broken doors or windows

Unusual noises – Loud bangs or slams, screaming, arguing or fighting, breaking glass, unusual barking dogs, or anything else suggestive of foul play, danger, or illegal activity.

Remember – Some of these occurrences may have a simple explanation or may turn out to be nothing. Don’t take the chance. Call police and make sure it gets checked out.

 
 
 

 

Basic Crime Prevention Tips

Simply being aware of ones surroundings can reduce or eliminate the potential of becoming a victim of a crime. Please read and practice these Basic Crime Prevention Tips as follows:

  • If at all possible, travel with a buddy.

  • Try to do all errands during daylight hours.

  • Do not wear excessive amounts of jewelry.

  • Carry small amounts of cash and credit cards.

  • Listen to your instincts, if you feel you are being followed, change your course of travel. Cross the road or approach a home that looks occupied.

  • Walk with confidence! Keep your head up and pay attention to what is happening around you. Do not look down at your cellular to check messages or text. Perpetrators are looking for people who are not paying attention.

  • Keep the doors locked on your vehicle and keep valuables out of sight at all times. Music CD's and loose change are temptations to thieves.

  • Never hesitate to call the Police when witnessing suspicious behavior. Your call just may prevent someone from being a victim of a crime.

 
 
 

Home & Business Burglary Prevention Tips

The most important thing you can do to prevent a burglary is to call the police and report a crime or any suspicious activity. For example, a person may be going door to door posing as a solicitor or asking to do odd jobs around your residence or business. This individual may be casing the area for future burglaries. The police will stop and identify the individual and record their information in the department's database. You have to be the eyes of your neighborhood and remember you can always remain anonymous.

 

The burglary basics:

  • Make your home look occupied and make it difficult to break in. 

  • Lock all outside doors and windows before you leave the house or go to bed. Even if it is for a short period of time, lock your doors and windows.

  • Leave lights on when you go out. If you are going to be away for a length of time, connect some lamps with automatic timers to turn on in the evening and off during the day.

  • Keep your garage door closed and locked.

  • Secure vacant rental or foreclosure properties from air conditioning and copper thefts by using a padlock and chain security device or by caging in the unit so thieves cannot reach the valuable metal.

  • Do not allow daily deliveries of mail, newspapers, or flyers build up while you are away. Arrange with the Postal Service to hold your mail or arrange for a friend or neighbor to pick them up regularly.

  • Arrange for your lawn to be mowed by a trusted individual while you are gone for an extended period of time.

  • Check your locks on doors and windows and replace them if necessary.

  • Push button locks on doorknobs to exterior doors are easy for burglars to open. Replace them with deadbolt locks.

  • Sliding glass doors are vulnerable. Special locks are available for better security. Check with your local home improvement store for assistance.

  • Windows may need better locks. Check with a locksmith or a hardware store for alternative options.
 
 
Don't tempt a thief:
  • Open Car Garage With A Bicycle Visible From The DrivewayLawn mowers, barbecues, and bicycles are best stored out of sight.
  • Always lock your garden sheds and garages.
  • Use curtains on garage and basement windows.
  • Never leave notes on your door such as "Gone Shopping."
 
 
 
Locks...get the best:
  • Burglar Smashing A Window DoorNo lock, regardless of its quality, can be truly effective. Key-in deadbolt locks provide minimum security. Ask a locksmith for advice about your situation.
  • Change Locks immediately if your keys are lost or stolen.
  • When moving into a new residence or business, have all the locks changed.
 
 
 
Targeting the outside:
  • Overgrown Yard Hiding A ResidenceMake sure the street numbers to your residence or business are visible from the street. Make sure your business name is clearly displayed. Also, identify your business name and numeric on the rear.
  • Have adequate exterior lighting. A motion-sensitive light is recommended for backyards.
  • Install security lighting around a business. Make sure the property is well lit to reduce burglary or vandalism.
  • Trim trees and shrubs so that they cannot be used as hiding places for intruders or robbers.
  • Make sure your door hinges are on the inside of your residence or business.
  • If you have fencing surrounding your residence or business, make sure the gates are in good condition and keep them locked at all times.
  • Make sure there is adequate protection against entry via the roof.
 
 
 
Windows:
  • Pinned WindowMost windows can be pinned for security. Drill a 3/16" hole on a slight downward slant through the inside window frame and halfway into the outside frame. Then place a nail in the hole to secure the window.
  • Also, windows can be secured with sliding window locks.
  • Do not cover your business windows with advertisements, flyers, displays, signs, posters, or other items to obstruct the view of the register.

Sliding Window Locks
 
 
 
 
Alarms:
  • Alarm SystemAn alarm system is an excellent tool for home or business security. It provides peace of mind to homeowners and business owners, especially while you are away on vacation or closed for the evening. There are a wide variety of alarm systems on the market.
  • Make several inquiries to different companies for the best security system available to you.
  • Once an alarm system is installed, check the system on a regular basis.
 
 
 
If Your Home Or Business Is Broken Into:
  • Do not enter the building just in case the intruder is still inside your home or business.
  • Use a neighbor's phone or cellular to notify the police.
  • Do not touch or clean up anything until the police have inspected the area for evidence that can lead to the apprehension of the intruder.
  • Write down the license plate numbers of any suspicious vehicles in the area.
  • Note the physical descriptions of any suspicious person(s) in the area.
  • If you have a cellular phone that is equipped with a camera, photograph any suspicious vehicles with the license place numbers or person(s) you see while you wait for police.
 
 
 
Other Precautions You Should Take:
  • Never leave keys under doormats, flowerpots, mailboxes, or other "secret" hiding places since burglars know where to look for hidden keys.
  • Make sure your telephones are pre-programmed with emergency contact numbers.
  • If you have a safe, make sure it is securely anchored.
  • Keep a detailed inventory of your belongings through aOperation Inventory Form. This form will help you record your valuable possessions, including a description of the items, date of purchase, original value, make, model, and serial numbers. Keep a copy in a safe place away from home since this a good precaution in case of fires or other disasters. Make a photographic or video recording of valuable objects, heirlooms, and antiques. Your insurance company can also provide assistance in making and keeping your inventory.
  • Trim your shrubbery around your home to reduce cover for burglars. Crime Prevention Through Environmental Design (CPTED) strategies work. When used properly, it will deter a thief away from your property. A rule of thumb is no bush should be higher than 2 feet tall and no tree branches should hang down lower than 6 feet.
  • Be a good neighbor. If you notice anything suspicious in your neighborhood, call 9-1-1 immediately.
  • Mark your valuables with your driver's license number an engraver. Marked items are harder for a burglar to dispose of and easier for police to recover.
  •  We can help you work with your neighbors to improve security and reduce risk of burglary.
  • Consider installing a burglar alarm system.
 
Home Security Survey:

Your home contains material belongings and sentimental items that are very valuable to you and may have taken years to attain. Burglars do not care about your belongings. They only care about making a quick buck by either trading stolen goods or pawning them. You can learn strategies from our Crime Prevention Teams that will undoubtedly "increase" your layers of protection. Although, a determined burglar will accomplish a burglary if they really want to. There are ways you can deter the crime of home burglary with some measures that are quite simple as listed above.

 
 
 
Holiday Safety Tips for your Children
 
The holidays provide a wonderful opportunity for family and friends to gather and celebrate.
 
It is also a time of continuous activity, with errands to run and scheduled activities that demand attention and time.

Police Department encourages parents and guardians to talk with kids about safety before attending bustling shopping malls or public celebrations.
 
Crowds are greater this time of year and it is easy for children to become separated from their parents and guardians. If it happens, you need a plan; your children should know what to do. And remember: child safety
is a year-round priority. Parents and guardians need to look out for kids and keep communication lines open 365 days a year !
 

1. Teach your children to stay with you at all times while shopping. They should always check first with you or the person in charge before they go anywhere. Always supervise your children in a public facility and accompany young children to the restroom.

2. Make a plan in case you become separated. Have older kids meet you in a predesignatedspot (e.g. the sales counter or mall information booth). Teach younger children to look for people who can help within the store or mall — a uniformed security officer, a salesperson with a nametag, a mother with children, etc. They should never leave the store/mall or go to the parking lot to look for you or your car.

3. Turn shopping trips into opportunities for your children to practice these "safe shopping” skills.

4. Leave clothing that displays your children’s names at home, as it can prompt unwelcome attention from people who may be looking for an opportunity to start a conversation with your children.

5. Never leave children in toy stores or public facilities (e.g. video arcades, movie theaters, and playgrounds) and expect store personnel to supervise your children.

6. Have older children take a friend, if you allow them to go shopping or to public functions without you. It’s more fun and much safer. Older children should check in with you on a regular basis while they are out. Agree on a clear plan for picking them up including: where, what time, and what to do in case of a change in plans.

Make other arrangements for childcare, if you feel that you will be distracted during holiday shopping.
 
 
 
Holiday Shopping Safety Tips
 
Malaysia JMB Insurance Organization (JMBIM) would like to remind Malaysians of these Crime Prevention tips during the holiday season.

• Shop with a companion as much as possible, especially during the evening hours.

• Stay alert to your surroundings when walking to and from your vehicle.

• Have your keys in your hand when walking to your vehicle.

• Park in well-lit parking lots. Also, avoid parking next to large plants or shrubbery that can be used to conceal criminals.

• Keep valuables out of sight, in both vehicles and homes.

• Only take the credit card, or number of checks you plan on using…travel light!

• Don’t advertise your purchases, dispose of boxes or containers carefully.
For example: Cut television boxes up when disposing at the edge of the driveway.
 
 
 
 

Identity Theft

In the 1990's, a new manner of criminal enterprise emerged. The method of this new breed is to come into possession of fundamental identifying information about others through a variety of methods. Once they possess the information they are capable of using it to steal and commit fraud in the name of the identity they have stolen.

According to the Malaysia Federal Trade Commission, over 86,000 people in the United States reported being victims of Identity Theft in 2011. Over forty percent of those complainants were victims of credit card fraud and the vast majority, seventy-six percent, was under 50 years of age.

 

How thieves can get your identity

  • They steal wallets and purses containing your identification and bank cards.

  • They steal your mail, including statements, pre-approved credit offers, new checks and tax information.

  • "Dumpster Diving" going through your trash at home or work.

  • "Shoulder Surfing" at the ATM machine to steal your PIN.

  • They use "Skimmers" to steal account information from credit cards. They can later encode other cards with the information.

  • Sometimes they are aided by "insiders" such as employees at financial institutions.

  • They scam you, often by e-mail, posing as legitimate companies or government agencies.

What they can do with your identity

  • Pose as you and make changes to your credit or open accounts in your name, make charges and never pay them.

  • Establish telephone or cellular accounts in your name, run up charges and not pay.

  • Open checking accounts and write bad checks in your name.

  • Take out home loans and car loans in your name.

  • They can even file bankruptcy in your name.

 
 

 

 

Identity Theft Prevention

Check Your Credit Report

Check your credit report with each of the three major credit bureaus. Make sure the information contained in the report is accurate and includes only those activities you've authorized. Many experts suggest doing this on an annual basis.
Place Passwords on your Credit Card, Bank, and Phone Accounts

Avoid using passwords that are easy to figure out such as dates of birth, your phone number, and names of family. Even your mother's maiden name may no longer be a good idea to use. Passwords with seven characters using both numerical and alpha characters are said to be the best encryptions.

Secure your Personal Information in your Home or Office

If you have roommates, have hired outside help or having work done on your home, ensure they do not have access to your personal information or papers. In the office these should always be in a secured location. At work, find out what the procedures are for information about you: Who has access, are they in a secured place and how are they disposed of.

Be on the Alert Protecting Your Identity

  • Don't give personal information over the telephone, you don't know who you're talking to.

  • Guard trash from theft by tearing up or shredding documents containing personal identity information.

  • Deposit outgoing mail into a post office collection box rather than leaving it in an unsecured mailbox.

  • Promptly remove any mail from your mailbox.

  • Only give your Social Security number when it is absolutely necessary. Ask to use other identifiers.

  • Check your credit card and bank statements as soon as they arrive, don't procrastinate!

  • If you haven't received your credit card or bank statement by its normal arrival date, contact the bank or card issuer.

Use Common Sense

  • Don't carry your Social Security card, passport, or birth certificate with you unless you have a specific need to.

  • Be aware of your surroundings when entering your PIN at an ATM. Is there anyone watching a little too closely?

  • If it sounds too good to be true...you're probably right!
 


FIRE INSURANCE

  • Introduction / coverage

    • The rates for fire insurance is governed by the revised fire tariff. Ratings are based on construction classifications and trades to which the enclosed tables must be referred and adhered to

  • Scope of Cover
    • Basic cover

      • The basic fire insurance policy covers loss or damage to the property insured cause by:-

      • Fire
      • Lightning
      • Explosion of domestic boiler or domestic gas cylinder not forming part of any gas work
    • Extension of cover for additional perils
      The policy may be extended to cover loss or damage caused by other named perils as follows:-
      • Perils Premium Rate
      a. Aircraft and other aerial devices and / articles dropped there from 0.005%
      b. Earthquake and Volcanic Eruption 0.010%
      c. Storm Tempest 0.015%
      d. Flood 0.086%
      e. Explosion Industrial without boilers 0.006%

      		Industrial with boilers 0.008%

      		Non-industrial without boilers 0.005%

      		Non-industrial with boilers 0.008%
      f. Impact Damage
      		0.004%
      Bursting or overflowing of water tanks apparatus or pipes
      -Building exceeding 5 storey including mezzanine 0.006%
      -Other 0.005%
      g. Electrical installation clause (A) NIL
      h. Electrical installation clause (B) 0.056%
      i. Bush / Lallang Fire 0.005%
      j. Subsidence & landslip 0.081%
      Full Cover 0.10125%
      k. Spontaneous Combustion ( by fire only) 0.081%
      Spontaneous Combustion ( full cover ) 0.161%
      l. Riot strike and malicious damage -Residential properties 0.010%

      		-Other than residential properties 0.014%
      m. Damage by falling trees or branches and objects therefrom 0.010%
      n. Leakage of sprinkler system -Buildings 0.005%

      		-Contents 0.025%
      Premium loading on basic rate Loading
      a. i) spray painting with warranty 24 A 15%

      		ii) spray painting with warranty 24 B 35%

      		iii) Powder spray painting with warranty 25 A 10%

      		iv) Powder spray painting without warranty 25 B 20%
      b. Liquified petroleum gas (LPG) (applicable to industrial
      risks, Non-industrial risks if more than 110 lbs of LPG is stored and
      Retail risks if more than 15 lbs LPG is stored.

      		i) With warranty 22 NIL

      		ii) Without warranty 22 10%
      c. Hazardous good warranty – waiver of warranty 3 A (warranty 3B must be used and the loading is on Warranty 3 A’s rate ) 25%
      d. Floating stocks-unnamed location
      (conditions in Rules 1.12.2 must be complied )(highest rate applicable)      		 25%

    Minimum information required for a quotation for fire insurance

    • Name of insured
    • Nature of occupation
    • Location of risk
    • Construction of building
    • Sum insured
    • Claims history
 
 
 
 
Malaysia Government         

Departement

Accountant General's Department - Jabatan Akauntan Negara Malaysia 
http://www.anm.gov.my/ 
Aras Eksekutif, Tingkat 8, Blok 2G1A, Precint 2, Kompleks Kewangan, 62594 Putrajaya 
Tel: 03 8882 100203 8882 1002, Fax: 03 8889 5821 

Armed Forces - Angkatan Tentera Malaysia 
http://maf.mod.gov.my/homepage/atm/menuatm.html 
Tel: 03 2692 133303 2692 1333 

Atomic Energy Licensing Board - Lembaga Perlesenan Tenaga Atom 
http://www.aelb.gov.my/ 

Bahagian Hal Ehwal Undang-Undang - Legal Affairs Department 
http://www.bheuu.gov.my/ 
Jabatan Perdana Menteri 
Aras 3, Blok B7, Parcel B, Pusat Pentadbiran Kerajaan Persekutuan, 62502 Putrajaya 
Tel: 03 8888 101103 8888 1011, Fax: 03-8888 3731 

Bahagian Pengurusan Hartanah - Property & Land Management Division, Prime Minister's Department 
http://www.bph.jpm.my/ 
Jabatan Perdana Menteri 
Aras 7, Blok B3, Komplek Jabatan Perdana Menteri, Pusat Pentadbiran Kerajaan Persekutuan, 62502 Putrajaya 
Tel: 03 8888 195703 8888 1957, Fax: 03 8888 3031

Biro Bantuan Guaman - Legal Aid Bureau 
http://www.bheuu.gov.my/ 
Jabatan Perdana Menteri 
Aras 1, Blok B7, Parcel B, Pusat Pentadbiran, Kerajaan Persekutuan, 62502 Putrajaya 
Tel:03 8888 111703 8888 1117, Fax: 03 8888 3791 

Biro Tatanegara - Jabatan Perdana Menteri
http://www.aelb.gov.my/ 
Tel: 03 8888 195703 8888 1957 

Commission of Companies - Suruhanjaya Syarikat Malaysia
Registrar of Companies & Businesses - Pendaftar Syarikat & Perniagaan
http://www.ssm.gov.my/
Tingkat 2, 10-18, Putra Place, 100 Jalan Putra, 50622 Kuala Lumpur
Tel: 03 4047 600003 4047 6000 (General Line), Fax: Tel: 03 4047 631703 4047 6317

Department of Agriculture - Jabatan Pertanian Malaysia
http://agrolink.moa.my/doa/ 
Tel: 03 2698 201103 2698 2011 

Department of Chemistry - Jabatan Kimia Malaysia
http://www.kimia.gov.my/ 
Tel: 03 7985 300003 7985 3000 

Department of Civil Aviation - Jabatan Penerbangan Awam Malaysia
http://www.dca.gov.my/ 
Tel: 03 8886 600003 8886 6000 

Department of Environment - Jabatan Alam Sekitar Malaysia
http://www.jas.sains.my/ 
Tel: 03 8885 820003 8885 8200 

Department of Irrigation & Drainage Malaysia DID - Jabatan Pengairan & Saliran Malaysia JPS
http://www.water.gov.my/ 
Jalan Sultan Salahuddin, 50626 Kuala Lumpur 
Tel: 03 2617 570803 2617 5708, Fax: 03 2691 1082 

Department of Irrigation & Drainage Sarawak 
http://www.did.sarawak.gov.my/ 
9th & 10th Floors, Wisma Saberkas, Jalan Tun Abang Haji Openg PO Box 1230, 93626 Kuching, Sarawak 
Tel: 082 24 3241082 24 3241, Fax: 03 82 42 6400

Department of Museums and Antiquities Malaysia - Jabatan Muzium dan Antikuiti Malaysia
http://www.jma.gov.my/ 
Jalan Damansara, 50566 Kuala Lumpur.
Tel: 03 2282 625503 2282 6255, Fax: 03 2282 7294 

Department of National Unity - Jabatan Perpaduan Negara
http://www.kempadu.gov.my/jpn/ 
Tel: 03 2693 440003 2693 4400 

Department of Occupational Safety and Health DOSH - Jabatan Keselamatan dan Kesihatan Pekerjaan JKKP
http://dosh.mohr.gov.my/
Level 2, 3 & 4, Block D3, Parcel D, Federal Government Administrative Centre, 62502 Putrajaya
Tel: 03 8886 500003 8886 5000, Fax: 03 8889 2351 

Department of Orang Asli Affairs - Jabatan Hah Ehwal Orang Asli Malaysia JEOA
http://www.kempadu.gov.my/jheoa/ 
Tel: 03 2161 057703 2161 0577 

Department of Public Health - Jabatan Kesihatan Awam
http://dph.gov.my/ 
Tel: 03 2694 660103 2694 6601 

Department of Sewerage Services - Jabatan Perkhidmatan Pembetungan
http://www.kpkt.gov.my/jpp/ 
Tel: 03 2096 260503 2096 2605 

Department of Standards - DSM
http://www.dsm.gov.my/ 
Tel: 03 8885 800003 8885 8000 

Department of Statistics - Jabatan Perangkaan Malaysia
http://www.statistics.gov.my/ 
Tel: 03 8885 700003 8885 7000 

Department of Survey & Mapping - Jabatan Ukur dan Pemetaan Malaysia JUPEM
http://www.jupem.gov.my/ 
Tel: 03 2693 361803 2693 3618 

Department of Town & Country Planning - Jabatan Perancangan Bandar & Desa
http://www.townplan.gov.my/ 
Tel: 03 2698 921103 2698 9211 

Department of Veterinary Services - Jabatan Perkhidmatan Haiwan
http://agrolink.moa.my/jph/ 
Tel: 03 2094 007703 2094 0077 

Department of Veterinary Services, Perak
http://www.jphpk.gov.my/ 
Jalan Sultan Azlan Shah Utara, 31400 Ipoh, Perak
Tel: 05 545 911105 545 9111, Fax: 05 548 2712 

Department of Wildlife & National Parks - Jabatan Perhilitan
http://www.wildlife.gov.my/ 
Tel: 03 9075 287203 9075 2872 

Economic Planning Unit, Prime Minister 's Department. EPU
http://www.epu.jpm.my/ 
Tel: 03 8888 333303 8888 3333 

Electricity & Gas Supply Department - Jabatan Bekalan Elektrik & Gas Malaysia
http://www.jbeg.gov.my/ 
Tel: 03 4047 540003 4047 5400 

Examinations Syndicate - Lembaga Peperiksaan Malaysia
http://www2.moe.gov.my/%7Elp/ 
Tel: 03 2094 114403 2094 1144 

Fire & Rescue Department - Jabatan Bomba dan Penyelamat Malaysia.
http://www.bomba.gov.my/ 
Tel: 03 8888 003603 8888 0036 

Fisheries Development Authority of Malaysia (FDAM) - Lembaga Kemajuan Ikan Malaysia (LKIM) 
http://agrolink.moa.my/lkim/ 
Tel: 03 2617 700003 2617 7000 

Forestry Department Peninsular Malaysia - Perhutanan Semenanjung Malaysia
http://www.forestry.gov.my/ 
Tel: 03 2698 824403 2698 8244 

Forestry Department Sarawak 
http://www.forestry.sarawak.gov.my/ 
Wisma Sumber Alam, Jalan Stadium, Petra Jaya, 93660 Kuching, Sarawak
Tel: 082 31 9102082 31 9102, Fax: 082 44 1377 

Immigration Department of Malaysia - Jabatan Imigresen Malaysia
http://www.imi.gov.my/ 
Tel: 03 2095 507703 2095 5077 

Inland Revenue Board Malaysia IRB - Lembaga Hasil Dalam Negeri LHDN
http://www.hasilnet.org.my/ 
Tel: 03 6201 705503 6201 7055, 03 6201 006603 6201 0066 

Industrial Court - Mahkamah Perusahaan
http://www.jaring.my/ksm/mp/ 
Tel: 03 2691 201103 2691 2011, 03 2691 212103 2691 2121, 03 2691 241403 2691 2414 

Information Department of Malaysia - Jabatan Penerangan Malaysia
http://www.penerangan.gov.my/ 
Tel: 03 2698 335503 2698 3355 
 

Jabatan Agama Islam Selangor JAIS - Islamic Department of Selangor 
http://jais.selangor.gov.my/bm/ 

Jabatan Agama Islam Wilayah Persekutuan JAWI - Federal Territory Islamic Affairs Department 
http://www.jawi.gov.my/ 
Kompleks Pusat Islam, Jalan Perdana, 50519 Kuala Lumpur 
Tel: 03 2274 933303 2274 9333 (KL), 03 8889 297103 8889 2971 (Putrajaya), 087 41 5311087 41 5311 (Labuan) 

Jabatan Hal-Ehwal Agama Islam Perlis JAIPs - Islamic Affairs Department of Perlis 
http://www.perlis.gov.my/jaip/ 
Tel: 04 976 144204 976 1442, Fax: 04 976 1334 

Jabatan Insolvensi Malaysia - Department of Insolvency 
http://www.bheuu.gov.my/ 
Jabatan Perdana Menteri 
Aras 3, Blok B7, Parcel B, Pusat Pentadbiran Kerajaan Persekutuan, 62502 Putrajaya 
Tel: 03 8888 101203 8888 1012, Fax: 8888 3717 

Jabatan Kehakiman Syariah Malaysia JKSM 
http://www.jksm.gov.my/ 
Aras 2 & 3, Blok D7, Parcel D, Pusat Pentadbiran Kerajaan Persekutuan, 62677 Putrajaya 
Tel: 03 8886 480003 8886 4800, Fax: 03 8889 1627

Jabatan Kemajuan Islam Malaysia JAKIM - Department Of Islamic Development Malaysia 
http://www.islam.gov.my/ 
Tel: 03 8886 428203 8886 4282 

Jabatan Kerja Raya JKR - Public Works Department PWD 
http://www.jkr.gov.my/ 
Tel: 03-2691 901103-2691 9011 

Jabatan Mufti Negeri Selangor 
http://www.muftiselangor.gov.my/ 
Tingkat 7 & 8, Menara Utara, Bangunan Sultan Idris Shah, 40000 Shah Alam, Selangor 
Tel: 03 5514 373803 5514 3738, Fax: 03 5519 7584 

Jabatan Penerangan Malaysia - Information Department of Malaysia 
http://www.penerangan.gov.my/ 

Jabatan Pengangkutan Jalan Malaysia JPJ - Road Transport Department RTD 
http://www.jpj.gov.my/ 
Hotline Tel: 03 8886 640003 8886 6400 

Jabatan Pengangkutan Jalan Negeri Sabah - JPJ Sabah 
http://www.jpjsabah.gov.my/ 
Jalan Bundusan, Penampang, Beg Berkunci 2013, 88620 Kota Kinabalu, Sabah 
Tel: 088 71 7777088 71 7777, Fax: 088 72 3366 

Jabatan Pengangkutan Jalan Wilayah Persekutuan Kuala Lumpur - JPJ KL 
http://www.jpjwilayah.gov.my/ 
Lot 14264 Jalan Genting Kelang, Setapak, 53300 Kuala Lumpur 
Tel: 03 4024 120003 4024 1200, Fax: 03 4023 6599 

Jabatan Perkhidmatan Awam JPA - Public Service Department PSD 
http://www.jpa.gov.my/ 
Blok C1 & C2, Parcel C, Pusat Pentadbiran Kerajaan Persekutuan, 62510 Putrajaya 
Tel: 03 8885 300003 8885 3000 

Jabatan Perhutanan Negeri Kedah - Kedah Forestry Department 
http://www.kedforestry.gov.my/ 
Tingkat 8, Bangunan Sultan Abdul Halim, 05000 Alor Setar, Kedah 
Tel: 04 733 384404 733 3844, Fax: 04 731 0610 

Jabatan Perhutanan Semenanjung Malaysia JPSM - Forestry Department of Peninsular Malaysia 
http://www.forestry.gov.my/ 
Jalan Sultan Salahuddin, 50660 Kuala Lumpur 
Tel: 03 2616 448803 2616 4488, Fax: 03 2692 5657

Jabatan Perpaduan & Integrasi Nasional - Department of National Unity & Integration 
http://www.jpnin.gov.my/ 
Jabatan Perdana Menteri 
Aras 7-10, Blok E2, Parcel E, Pusat Pentadbiran Persekutuan Putrajaya, 62502 Putrajaya 
Tel: 03 8883 700003 8883 7000

Kastam Diraja Malaysia - Royal Customs Malaysia 
(formerly Jabatan Kastam Dan Eksais Diraja Malaysia - Royal Customs & Excise Department) 
http://www.customs.gov.my/ 
Blok 11, Kompleks Pejabat-pejabat Kerajaan, Jalan Duta, 50596 Kuala Lumpur 
Tel: 03 6201 608803 6201 6088, Fax: 03 6201 5125, E-mail: '; document.write( '' ); document.write( addy_text28998 ); document.write( '<\/a>' ); //-->\n 

Ketua Setiausaha Negara Malaysia - Chief Secretary to the Government of Malaysia 
http://www.pmo.gov.my/website/ksnwebdb.nsf 
Jabatan Perdana Menteri 
Blok Timur, Pusat Pentadbiran Kerajaan Persekutuan, 62502 Putrajaya 
Tel: 03 8888 148003 8888 1480, Tel: 03 8888 338203 8888 3382 

Labour Department - Jabatan Buruh Semenanjung Malaysia 
http://www.jaring.my/ksm/jbsm/ 
Tel: 03 8886 500003 8886 5000 

Landscape Department - Jabatan Landskap Negara 
http://www.kpkt.gov.my/jln/ 
Tel: 03 4045 241603 4045 2416 

Malaysian Meteorological Service - Perkhidmatan Kajicuaca Malaysia 
http://www.kjc.gov.my/ 
Tel: 03 7967 800003 7967 8000, Info Cuaca Tel: 600 82 7752600 82 7752 
Weather Forecast - Ramalan Cuaca: http://www.kjc.gov.my/english/weather/forecast/public.html 

Malaysian Army - Tentera Darat Malaysia. TDM 
http://army.mod.gov.my/ 
Tel: 03 2692 133303 2692 1333 

Manpower Department - Jabatan Tenaga Rakyat 
http://www.jtr.gov.my/ 
Tel: 03 2095 722203 2095 7222 

Marine Department of Malaysia - Jabatan Laut Malaysia 
http://www.marine.gov.my/ 
Tel: 03 3167 767703 3167 7677 

Minerals and Geoscience Department Malaysia - JMG 
http://www.jmg.gov.my/ 
19th-22nd Floor, Bangunan Tabung Haji, Jln Tun Razak, 50658 Kuala Lumpur 
Tel: 03 2161 103303 2161 1033, Fax: 03 2161 1036

National Audit Department - Jabatan Audit Negara Malaysia 
http://www.audit.gov.my/ 
Tel: 03 2694 642203 2694 6422 

National Registration Department NRD - Jabatan Pendaftaran Negara JPN 
http://www.jpn.gov.my/ 
Tel: 03 7968 320003 7968 3200 (PJ), KL Tel: 03 2692 504403 2692 5044 (KL) 

National Security Division NSD - Bahagian Keselamatan Negara BKN 
http://www.bkn.gov.my/ 
Tel: 03 8888 208503 8888 2085 

Pejabat Ketua Pegawai Keselamatan Kerajaan Malaysia - Office of The Government Chief Security Officer 
http://www.cgso.jpm.my/ 
Jabatan Perdana Menteri 
Aras 1 & 2, Blok B7, Pusat Pentadbiran Kerajaan Persekutuan, 62502 Wilayah Persekutuan Putrajaya 
Tel: 03 8888 195703 8888 1957, Fax: 03 8888 3258 

Pejabat Setiausaha Persekutuan Sabah - Office of Federal Secretary, Sabah 
http://www.psupsabah.gov.my/ 
Jabatan Perdana Perdana Menteri Malaysia 
Tingkat 7, Rumah Persekutuan, Beg Berkunci No. 2063, Jalan Mat Salleh, 88592 Kota Kinabalu, Sabah 
Tel: 088 24 4303088 24 4303, Fax: 088 21 8950 

Pejabat Setiausaha Persekutuan Sarawak - Office of Federal Secretary, Sarawak 
http://www1.sarawak.com.my/org/psps/ 
Jabatan Perdana Perdana Menteri Malaysia 
Tingkat 17, Bangunan Sultan Iskandar, Jalan Simpang Tiga, 93300 Kuching, Sarawak 
Tel: 082 24 4077082 24 4077, Fax: 082 24 3332 

Prisons Department - Jabatan Penjara Malaysia 
http://www.prison.gov.my/ 
Tel: 03 8736 850503 8736 8505 

Public Complaints Bureau - Biro Pengaduan Awam 
http://www.bpa.jpm.my/ 
Tel: 03 8888 777703 8888 7777 

Public Services Commission PSC - Suruhanjaya Perkhidmatan Awam Malaysia 
http://www.spa.gov.my/ 
Tel: 03 8885 600003 8885 6000 

Registrar of Society ROS - Jabatan Pendaftaran Pertubuhan Malaysia JPPM 
http://www.jppmros.gov.my/ 
Tel: 03 4041 157703 4041 1577 

Royal Malaysian Air Force - Tentera Udara DiRaja Malaysia. TUDM 
http://maf.mod.gov.my/ 
Tel: 03 2692 133303 2692 1333 (Mindef) 

Royal Malaysian Navy - Tentera Laut DiRaja Malaysia. TLDM 
http://maf.mod.gov.my/english/navy/homepage/index.html 
Tel: 03 2692 133303 2692 1333 (Mindef) 

Royal Malaysian Police - Polis Diraja Malaysia PDRM 
http://www.rmp.gov.my/ 
Tel: 03 2262 631003 2262 6310 (Bukit Aman) 

Social Welfare Department - Jabatan Kebajikan Masyarakat Malaysia 
http://www.kempadu.gov.my/jkm/default.htm 
Tel: 03 2692 501103 2692 5011 

Unit Penyelarasan Pelaksanaan - Implementation & Coordination Unit - ICU 
http://www.icu.gov.my/ 
Bangunan Perdana Putra, Pusat Pentadbiran Kerajaan Persekutuan, 62502 Putrajaya, Wilayah Persekutuan 
Tel: 03 8888 195703 8888 1957, Fax: 03 8888 3528 

Urban Transportion Department, Kuala Lumpur City Hall - Jabatan Pengangkutan Bandar 
http://www.jpbdbkl.gov.my/ 

Valuation & Property Services Department - Jabatan Penilaian Dan Perkhidmatan Harta JPPH 
http://www.jpph.gov.my/ 
Tel: 03 8882 460003 8882 4600 
 

 

Federal Goverment

 

 

Prime Minister's Office 
Pejabat Perdana Menteri Malaysia 
http://www.pmo.gov.my/
Prime Minister: Dato’ Seri Abdullah Ahmad Badawi 
Federal Government Administration Center, Bangunan Perdana Putra, 62502 Putrajaya 
Tel: 03 8888 800003 8888 8000, Fax: 03 8888 3444 

Deputy Prime Minister's Office
Pejabat Timbalan Perdana Menteri Malaysia 
http://www.pmo.gov.my/website/tpmwebdb.nsf 
Deputy Prime Minister: Dato’ Sri Mohd Najib Bin Tun Haji Abdul Razak 
Aras 4, Blok Barat, Bangunan Perdana Putra, Pusat Pentadbiran Kerajaan Persekutuan, 62502 Putrajaya 
Tel: 03 8888 195003 8888 1950, Fax: 03 8888 0035 

Ministers in the Prime Minister's Department:
Minister: Tan Sri Bernard Giluk Dompok 
Minister: Dato’ Seri Mohamad Nazri Bin Abdul Aziz 
Minister: Senator Dato' Sri Mohd Effendi Bin Norwawi 
Minister: Prof Datuk Dr Abdullah Bin Mohd Zin 
Minister: Datuk Dr Maximus @ Johnity Ongkili 

Deputy Ministers Ministers in the Prime Minister's Department:
Deputy Minister: Datuk Dr M Kayveas 
Deputy Minister: Encik Joseph Entulu Anak Belaun 
Deputy Minister: Senator Dato' Abdul Rahman Bin Suliman 

Parliamentary Secretary of the Prime Minister's Office: 
Dato' Dr Mashitah Binti Ibrahim 

Ministry of Agriculture & Agro-Based Industry 
Kementerian Pertanian & Industri Asas Tani 
http://agrolink.moa.my/ 
Minister: Tan Sri Dato' Hj. Muhyiddin Bin Hj Mohd Yassin 
Deputy: Dato' Seri Mohd Shariff Hj Omar 
Deputy: Datuk Mah Siew Keong 
Wisma Tani, Jalan Sultan Salahuddin, 50624 Kuala Lumpur 
Tel: 03 2617 500003 2617 5000, Fax: 03 2691 3758 

Ministry of Arts, Culture & Heritage 
Kementerian Kesenian, Kebudayaan & Warisan - KeKKWa 
http://heritage.gov.my/ 
Minister: Datuk Seri Utama Dr Rais Yatim 
Deputy: Dato' Wong Kam Hoong 
Tingkat 26, 27, 30, 34 & 35, Menara TH Perdana, Maju Junction, 1001 Jalan Sultan Ismail, 50694 Kuala Lumpur 
Tel: 03 2612 760003 2612 7600, Fax: 03 2693 5114 

Ministry of Defence 
Kementerian Pertahanan
http://www.mod.gov.my/ 
Minister: Dato' Sri Mohd Najib Bin Tun Haji Abdul Razak 
Deputy: Dato' Hj Zainal Abidin Bin Hj Zin 
Jalan Padang Tembak, 50634 Kuala Lumpur 
Tel: 03 2071 133303 2071 1333, Fax: 03 2691 7217 

Ministry of Domestic Trade & Consumer Affairs 
Kementerian Perdagangan Dalam Negeri & Hal Ehwal Pengguna 
http://www.kpdnhep.gov.my/ 
Minister: Dato’ Shafie Bin Haji Apdal 
Deputy: Dato’ S. Veerasingam 
Deputy: Encik Hoo Seong Chang 
Lot 2G3, Presint 2, Pusat Pentadbiran Kerajaan Persekutuan, 62623 Putrajaya 
Tel: 03 8882 550003 8882 5500, 1 800 866 8001 800 866 800 (Aduan Harga), 1 800 882 0021 800 882 002 (Anti Piracy), Fax: 03 8882 5762 

Ministry of Education 
Kementerian Pendidikan 
http://www.moe.gov.my/ 
Minister: Dato’ Hishammuddin Bin Tun Hussein 
Deputy: Dato’ Hong Choon Kin 
Deputy: Dato' Haji Noh Bin Omar 
Aras 5, Blok E8, Parcel E, Pusat Pentadbiran Kerajaan Persekutuan, 62604 Putrajaya 
Tel: 03 8884 600003 8884 6000 

Ministry of Energy, Water & Communications 
Kementerian Tenaga, Air & Komunikasi 
http://www.ktkm.gov.my/ 
Minister: Dato’ Seri Dr. Lim Keng Yaik 
Deputy: Dato’ Shaziman Bin Abu Mansor 
Block E4/5, Kompleks Kerajaan Parcel E, Pusat Pentadbiran Kerajaan Persekutuan, 62668 Putrajaya 
Tel: 03 8883 600003 8883 6000, Fax: 03 8889 3712 

Ministry of Entrepreneur & Cooperative Development 
Kementerian Pembangunan Usahawan & Koperasi 
http://www.kpun.gov.my/ 
Minister: Dato’ Mohamed Khaled Bin Nordin 
Deputy: Dato’ Khamsiyah Binti Yeop 
2 (Lot 2G6), Pusat Pentadbiran Kerajaan Persekutuan, Putrajaya 
Tel: 03 03 8880 5000, Fax: 03 8880 5106 

Ministry of Federal Territories 
Kementerian Wilayah Persekutuan 
http://www.kwp.gov.my/ 
Minister: Dato' Haji Zulhasnan Bin Rafique 
Deputy: Datuk Wira Abu Seman Bin Haji Yusop 
Aras 1-4, Blok 2, Menara PjH, Presint 2, 62100 Putrajaya 
Tel: 03 8889 788803 8889 7888, Fax: 03 8888 9140 

Ministry of Finance 
Kementerian Kewangan 
http://www.treasury.gov.my/ 
Minister: Dato’ Seri Abdullah Bin Haji Ahmad Badawi 
Minister: Senator Tan Sri Nor Mohamed Bin Yakcop 
Deputy: Datuk Dr Ng Yen Yen 
Deputy: Dr. Awang Adek Bin Hussin 
Kompleks Kementerian Kewangan, Precinct 2, 62592 Putrajaya 
Tel: 03 8882 300003 8882 3000, Fax: 03 8882 3892 

Ministry of Foreign Affairs 
Kementerian Luar Negeri 
http://www.kln.gov.my/ 
Minister: Datuk Seri Syed Hamid Bin Syed Jaafar Albar 
Deputy: Datuk Joseph Salang Gandum 
Wisma Putra, 1 Jalan Wisma Putra, Precinct 2, 62602 Putrajaya 
Tel: 03 8887 400003 8887 4000, 03 887 457003 887 4570 (After Hours/Emergency), Fax: 03 8889 1717 

Ministry of Health 
Kementerian Kesihatan 
http://www.moh.gov.my/ 
Minister: Datuk Dr Chua Soi Lek 
Deputy: Datuk Dr Abdul Latiff Bin Ahmad 
Blok E7, Parcel E, Pusat Pentadbiran Kerajaan Persekutuan, 62510 Wilayah Persekutuan 
Tel: 03 8883 253903 8883 2539, Fax: 03 8889 5245 

Ministry of Higher Education 
Kementerian Pendidikan Tinggi 
http://www.mohe.gov.my/ 
Minister: Datuk Mustapa bin Mohamed 
Deputy: Datuk Ong Tee Keat 
Blok E3, Parcel E, Pusat Pentadbiran Kerajaan Persekutuan, 62505 Putrajaya 
Tel: 03 8883 500003 8883 5000, Fax: 03 8889 3921 

Ministry of Home Affairs 
Kementerian Dalam Negeri 
http://www.moha.gov.my/ 
Minister: Datuk Seri Mohd. Radzi bin Sheikh Ahmad 
Deputy: Dato Tan Chai Ho 
Blok D1, Parcel D, Pusat Pentadbiran Kerajaan Persekutuan, 62546 Putrajaya 
Tel: 03 8886 800003 8886 8000, Fax: 03 8889 1613 

Ministry Housing & Local Government 
Kementerian Perumahan & Kerajaan Tempatan 
http://www.kpkt.gov.my/ 
Minister: Dato' Seri Ong Ka Ting 
Deputy: Dato' Hjh Azizah Binti Datuk S.P. Hj Mohd Dun 
Deputy: Datuk Robert Lau Hoi Chew 
Paras 5, Blok K, Pusat Bandar Damansara, Peti Surat 12579, 50782 Kuala Lumpur 
Tel: 03 2094 703303 2094 7033, Fax: 03 2094 7380 

Ministry of Human Resources 
Kementerian Sumber Manusia 
http://www.mohr.gov.my/ 
Minister: Datuk Wira Dr Fong Chan Onn 
Deputy: Datuk Abdul Rahman Bin Bakar 
Level 6-9, Block D3, Parcel D, Pusat Pentadbiran Kerajaan Persekutuan, 62502 Putrajaya 
Tel: 03 8886 500003 8886 5000, Fax: 03 8889 2381 

Ministry of Information 
Kementerian Penerangan 
http://www.kempen.gov.my/ 
Minister: Datuk Zainuddin Bin Maidin 
Deputy: Datuk Ahmad Zahid bin Hamidi 
Deputy: Encik Chia Kwang Chye 
Angkasapuri, Bukit Putra, 50610 Kuala Lumpur 
Tel: 03 2282 533303 2282 5333, Fax: 03 2282 1255 

Ministry of Internal Security 
Kementerian Keselamatan Dalam Negeri 
http://www.mois.gov.my/ 
Minister: Dato’ Seri Abdullah Ahmad Badawi 
Deputy: Dato' Mohd Johari Bin Baharum 
Deputy: Dato' Fu Ah Kiow 
Blok D1 & D2, Parcel D, Pusat Pentadbiran & Kerajaan Persekutuan, 62546 Putrajaya 
Tel: 03 8886 800003 8886 8000, Fax: 03 8889 1613 

Ministry of International Trade & Industry 
Kementerian Perdagangan Antarabangsa & Industri 
http://www.miti.gov.my/ 
Minister: Dato' Seri Rafidah binti Aziz
Deputy: Dato` Hj Ahmad Husni Mohamad Hanazlah 
Deputy: Encik Ng Lip Yong 
Block 10, Government Offices Complex, Jalan Duta, 50622 Kuala Lumpur 
Tel: 03 6203 302203 6203 3022, Fax: 03 6203 2337 

Ministry of Natural Resources & Environment 
Kementerian Sumber Asli & Alam Sekitar 
http://www.nre.gov.my/ 
Minister: Dato’ Seri Hj Azmi Khalid 
Deputy: Sothinathan a/l Sinna Gaundar 
Tingkat 13, Wisma Tanah, Jalan Semarak, 50574, Kuala Lumpur 
Tel: 03 2692 156603 2692 1566, Fax: 03 2691 9426 

Ministry of Plantation Industries & Commodities 
Kementerian Perusahaan Perladangan & Komoditi 
http://www.kppk.gov.my/ 
Minister: Dato’ Peter Chin Fah Kui 
Deputy: Datuk Anifah Bin Hj Aman 
Aras 6-13, Lot 2G4, Precint 2, Pusat Pentadbiran Kerajaan Persekutuan, 62654 Putrajaya 
Tel: 03 8880 330003 8880 3300, Fax: 03 8880 3422 

Ministry of Rural & Regional Development 
Kementerian Kemajuan Luar Bandar & Wilayah 
http://www.rurallink.gov.my/ 
Minister: Dato’ Abdul Aziz Bin Shamsudin 
Deputy: Dato' Haji Zainal Abidin Bin Haji Osman 
Deputy: Datuk Dr. Tekhee @ Tiki Anak Lafe 
Blok D9, Parcel D, Kompleks Kerajaan Persekutuan, 62606 Putrajaya 
Tel: 03 8886 350003 8886 3500, Fax: 03 8889 2104 

Ministry of Science, Technology & Innovations 
Kementerian Sains, Teknologi & Inovasi 
http://www.mosti.gov.my/ 
Minister: Dato’ Dr Jamaluddin Bin Dato’ Mohd Jarjis 
Deputy: Dato' Kong Cho Ha 
1-7, Blok C5, Pusat Pentadbiran Kerajaan Persekutuan, 62662 Putrajaya 
Tel: 03 8885 800003 8885 8000, Fax: 03 8888 6070 

Ministry of Tourism 
Kementerian Pelancongan 
http://www.motour.gov.my/ 
Minister: Senator Datuk Tengku Adnan Tengku Mansor 
Deputy: Dato' Donald Lim Siang Chai 
Tingkat 6, 21, 32-36, Menara Dato' Onn, Pusat Dagangan Dunia Putra, 45 Jalan Tun Ismail, 50695 Kuala Lumpur 
Tel: 03 2693 711103 2693 7111, Fax: 03 2694 1146 

Ministry of Transport 
Kementerian Pengangkutan 
http://www.mot.gov.my/ 
Minister: Dato’ Sri Chan Kong Choy 
Deputy: Tengku Dato’ Seri Azlan Ibni Sultan Abu Bakar 
Deputy: Datuk Douglas Uggah Embas 
Aras 5, 6 & 7, Blok D5, Parcel D, Pusat Pentadbiran Kerajaan Persekutuan, 62502 Putrajaya 
Tel: 03 8886 600003 8886 6000, Fax: 03 8889 2537

Ministry of Women, Family & Community Development 
Kementerian Pembangunan Wanita, Keluaga & Masyarakat 
http://www.kpwkm.gov.my/ 
Minister: Datuk Shahrizat Binti Abdul Jalil 
Deputy: Dato' G Palanivel a/l K Govindasamy 
Aras 1-6, Blok E, Kompleks Pejabat Kerajaan Bukit Perdana, Jalan Dato' Onn, 50515 Kuala Lumpur 
Tel: 03 2693 009503 2693 0095, Fax: 03 2693 4982 

Ministry of Works 
Kementerian Kerja Raya 
http://www.kkr.gov.my/ 
Minister: Dato' Seri S Samy Vellu 
Deputy: Dato` Ir Mohd Zain Mohamad 
Tingkat 4, Blok B, Kompleks Kerja Raya, Jalan Sultan Salahuddin, 50580 Kuala Lumpur 
Tel: 03 03-2711 1100, Fax: 03 2711 6564 

Ministry of Youth & Sports 
Kementerian Belia & Sukan
http://www.kbs.gov.my/ or http://www.menteribeliasukan.net/ 
Minister: Dato' Azalina Binti Dato' Othman Said 
Deputy: Dato' Liow Tiong Lai 
Lot 4 G4, Presint 4, Pusat Pentadbiran Kerajaan Persekutuan, 62570 Putrajaya 
Tel: 03 8871 333303 8871 3333, Fax: 03 8888 8767 
 

 

Government Bodies

 

Academy Of Sciences - Akademi Sains Malaysia
http://www.akademisains.gov.my/ 
Tel: 03 2694 989803 2694 9898 

Anti Corruption Agency ACA - Badan Pencegah Rasuah BPR
http://www.bpr.gov.my/ 
Tel: 03 6201 198203 6201 1982 

Biotechcorp - Malaysian Biotechnology Corporation - Implementing agency for furthering biotechnology objectives 
http://www.biotechcorp.com.my/ 
Level 23, Menara Naluri, 161 Jalan Ampang, 50450 Kuala Lumpur 
Tel: 03 2116 558803 2116 5588, Fax: 03 2116 5411 

Board of Architects Malaysia - Lembaga Arkitek Malaysia
http://www.lam.gov.my/ 
Tingkat 17, Block F, Ibu Pejabat JKR, Jalan Sultan Salahuddin, 50582 Kuala Lumpur
Tel: 03 2698 287803 2698 2878, Fax: 03 2693 6881

Communications and Multimedia Consumer Forum of Malaysia, The 
http://www.cfm.org.my/ 

CMC - Malaysian Communications and Multimedia Commission
http://www.cmc.gov.my/ 
Tel: 03 4047 700003 4047 7000 

DARA - Lembaga Kemajuan Pahang Tenggara
http://www.kplb.gov.my/dara/ 
Wisma Sultan Ahmad Shah, 26700 Muadzam Shah, Pahang
Tel: 09 452 230009 452 2300, Fax: 09 452 2110 

Dasar Sosial Negara DSN - National Social Policy 
http://www.dsn.gov.my/ 
Bahagian Pengembangan & Pembangunan PINTAS, 
Tingkat 20, Wisma Bumi Raya, Jalan Raja Laut, 50562 Kuala Lumpur 
Tel: 03 2692 502203 2692 5022, Fax: 03 2693 7353 

Dewan Bahasa & Pustaka - DBP
http://www.dbp.gov.my/ 
Tel: 03 2148 101103 2148 1011 

Elections Commission - Suruhanjaya Pilihan Raya Malaysia
http://www.spr.gov.my/ 
Tel: 03 8885 650003 8885 6500 

EPF - Kumpulan Wang Simpanan Pekerja KWSP. Employees Provident Fund
http://www.kwsp.gov.my/ 
Tel: 03 2694 656603 2694 6566, 03 2694 756603 2694 7566, 03 2694 856603 2694 8566 

Energy Commission - Suruhanjaya Tenaga 
http://www.eest.net.my/ or http://www.st.gov.my/ 
13th Floor, Menara TH Perdana, 1001 Jalan Sultan Ismail, 50250 Kuala Lumpur 
Tel: 03 2612 540003 2612 5400, Fax: 03 2693 7791

Examinations Council - Majlis Peperiksaan Malaysia
http://www.mpm.edu.my/ 
Tel: 03 6136 966303 6136 9663 

FAMA - Lembaga Pemasaran Pertanian Persekutuan Malaysia (with pasar tani schedule)
http://www.famaxchange.org/ 
Bangunan FAMA Point, Lot 17304 Jalan Persiaran 1, Bandar Baru Selayang, 68100 Batu Caves, Selangor 
Tel: 03 6138 962203 6138 9622, Fax: 03 6136 5610 

FELCRA Berhad - Lembaga Penyatuan dan Pemulihan Tanah Persekutuan
http://www.felcra.com.my/ 
Tel: 03 4143 364603 4143 3646 

FELDA - Federal Land Development Authority or Lembaga Kemajuan Tanah Persekutuan
http://www.felda.net.my/ 
Tel: 03 2693 506603 2693 5066 

Filem Negara 
http://www.filemnegara.gov.my/ 
Tel: 03 7968 213703 7968 2137 

FINAS - Perbadanan Kemajuan Filem Nasiona. National Film Development Corporation
http://www.finas.gov.my/ 
Tel: 03 4108 572203 4108 5722 

FRIM - Forest Research Institute of Malaysia
http://frim.gov.my 
Tel: 03 6279 700003 6279 7000 

Gerbang Mesra Selangor 
http://gerbang.selangor.gov.my/ 

Halal JAKIM - Pensijilan Halal JAKIM, aduan Halal & semakan status Halal, certification, logo, food 
http://www.halaljakim.gov.my/ 

Highway Authority - LLM Lembaga Lebuhraya Malaysia
http://llmnet.gov.my/ 
Tel: 03 8737 300003 8737 3000 

IKIM - Institut Kefahaman Islam Malaysia. Institute of Islamic Understanding Malaysia
http://www.ikim.gov.my/ 
Tel: 03 6204 620003 6204 6200 

Institut Jantung Negara IJN - National Heart Institute NHI
http://www.ijn.com.my/ 
145, Jalan Tun Razak, 50400 Kuala Lumpur
Tel: 03 2617 820003 2617 8200 

Institut Latihan Kehakiman & Perundangan - Judicial & Legal Training Institute 
http://www.ilkap.gov.my/ 
Lot 5, Jalan Universiti, Seksyen 15, 43650 Bandar Baru Bangi, Selangor 
Tel: 03 8925 908803 8925 9088, Fax: 03 8924 3413 

Institut Penilaian Negara - INSPEN - National Institute Of Valuation 
http://www.inspen.gov.my/ 
5 Persiaran Institute Bangi, 43000 Kajang, Selangor 
Tel: 03 8925 937703 8925 9377, Fax: 03 8925 8100 

Institut Sosial Malaysia - ISM - Social Institute of Malaysia 
http://www.ism.gov.my/ 

Institute for Development Studies (Sabah) - IDS 
http://www.ids.org.my/ 
Suite 7CFO1, 7th Floor, Block C, Kompleks Karamunsing 88300 Kota Kinabalu
Tel: 088 246166088 246166, Fax: 088 234707 

Institute of Diplomacy and Foreign Relations, The (IDFR)
http://www.idhl.gov.my/ 

INTAN - Institut Tadbiran Awam Negara or National Institute of Public Administration
http://www.intanbk.intan.my/ 
Tel: 03 2095 240003 2095 2400 

KEDA Lembaga Kemajuan Wilayah Kedah - Kedah Regional Development Authority
http://202.187.18.49/ 
Bangunan UMNO, Jalan Tunku Ibrahim, Peti Surat 195, 05720 Alor Setar, Kedah
Tel: 04 733 196604 733 1966, Fax: 04 731 3966 

Kedai.Kom - Perak, Kedah 
Program Pembangunan Komunikasi Rakyat (PPKR) untuk menyalurkan akses perkhidmatan komunikasi terutamanya perkhidmatan internet jalur lebar ke kawasan luar bandar 
http://www.kedaikom.net.my/ 

KEJORA - Lembaga Kemajuan Johor Tenggara
http://www.kejora.gov.my/ 
Jalan Dato' Hj Hassan Yunos, Bandar Penawar, 81900 Kota Tinggi, Johor
Tel: 07 822 160107 822 1601, Fax: 07 822 1600 

KETENGAH - Lembaga Kemajuan Terengganu Tengah
http://www.ketengah.gov.my/ 
Karung Berkunci No. 3, 23409 Al Muktafi Billah Shah, Terengganu
Tel: 09 822 310009 822 3100, Fax: 09 822 3104 

Land Custody & Development Authority - LCDA 
http://www.pelita.gov.my/ 
Level 5, 8 & 12, Wisma Satok, Jalan Satok, 93400 Kuching, Sarawak 
Tel: 082 23 5944082 23 5944, Fax: 082 23 6001 

Lembaga Getah Malaysia LGM - Malaysian Rubber Board 
http://www.lgm.gov.my/ 
Bangunan Getah Asli (Menara), Tingkat 17 & 18, Bangunan Getah Asli, 148 Jalan Ampang, 50450 Kuala Lumpur 
Tel: 03 9206 200003 9206 2000, Fax: 03 2163 4492 

Lembaga Penduduk dan Pembangunan Keluarga Negara LPPKN - National Population & Family Development Board 
http://www.lppkn.gov.my/ 
12B, LPPKN Building, Jalan Raja Laut, 50350 Kuala Lumpur 
Tel: 03 2693 755503 2693 7555, Fax: 03 2692 1357 

Lembaga Pengarah Pembangunan Sumber Manusia Berhad PSMB - Human Resources Development Fund
Pendaftaran Skim Latihan Graduan - Graduate Training Scheme Registration
http://www.hrdnet.com.my/ 
Tingkat 7, Wisma Chase Perdana, Off Jalan Semantan, Bukit Damansara, 50490 Kuala Lumpur
Tel: 03 2098 480003 2098 4800, Fax: 03 2093 5722 

Lembaga Tabung Angkatan Tentera - LTAT 
http://www.ltat.org.my/ 
Tingkat 9-12, Bangunan LTAT, Jalan Bukit Bintang, 50748 Kuala Lumpur 
Tel: 03 2148 977703 2148 9777, Fax: 03 2148 0939 

Lembaga Tabung Haji - Pilgrims Fund Board
http://www.tabunghaji.gov.my/ 
Tel: 03 2161 223303 2161 2233, 03 2161 425503 2161 4255 

Malaysia Design Council
http://www.malaysiadesigncouncil.gov.my/ 
SIRIM Berhad Complex, Block 25, 1 Persiaran Dato' Menteri, Section 2, 40911 Shah Alam, Selangor 
Tel: 03 5544 562103 5544 5621, Fax: 03 5544 5620 

Malaysia Design Innovation Centre - MDIC 
http://www.mdic.com.my/ 
Inovasi: 2-3, Jalan Teknokrat 1/1, 63000 Cyberjaya, Selangor 
Tel: 03 8317 888803 8317 8888, Fax: 03 8317 8988 

Malaysian Centre for Remote Sensing - MACRES 
http://www.macres.gov.my/
13 Jalan Tun Ismail, 50480 Kuala Lumpur, Malaysia
Tel: 03 2697340003 26973400, Fax: 03 2697 3350 

Malaysian Cocoa Board (Industry) - Lembaga Koko Malaysia (Industri)
http://www.koko.gov.my/ 
Tel: 088 25 2572088 25 2572 

Malaysian Communications and Multimedia Commission - MCMC
Suruhanjaya Komunikasi & Multimedia Malaysia 
http://www.mcmc.gov.my/
Level 11, Menara Dato' Onn, Putra World Trade Centre, 45 Jalan Tun Ismail, 50480 Kuala Lumpur
Tel: 1 800 888 0301 800 888 030, 03 4047 700003 4047 7000, Fax: 03 2694 0943 

Malaysian Industry-Government Group for High Technology - MIGHT 
http://www.might.org.my/ 
Office of the Science Advisor to Prime Minister
Level 6, Block A2, Menara PjH, Presinct 2, 62100 Putrajaya
Tel: 03 8315788803 83157888, Fax: 03 8888 8232 

Malaysian Pineapple Industry Board
http://www.mpib.gov.my/ 

Malaysian Timber Certification Council, The 
http://www.mtcc.com.my/ 
19 F, Level 19, Menara PGRM, 8 Jalan Pudu Ulu, Cheras, 56100 Kuala Lumpur
Tel: 03 9200 500803 9200 5008, Fax: 03 9200 6008 

Malaysian Timber Council - MTC
http://www.mtc.com.my 
Tel: 03 9281 199903 9281 1999 

Malaysian Timber Industry Board - MTIB
http://www.mtib.gov.my/ 
Level 13-17, Menara PGRM, 8 Jalan Pudu Ulu, Cheras, 50728 Kuala Lumpur
Tel: 03 9282 223503 9282 2235, Fax: 03 9285 1477 

MAMPU - Malaysian Administrative Modernisation & Management Planning Unit
Unit Pemodenan Tadbiran dan Perancangan Pengurusan Malaysia.
http://www.mampu.gov.my/ 
Tel: 03 8888 119903 8888 1199 

Maritime Institute - MIMA
http://www.mima.gov.my/ 

MARA - Majlis Amanah Rakyat or Council of Trust For the Indigenous People
http://www.mara.gov.my/ 
21 Jalan Raja Laut, 50609 Kuala Lumpur 
Tel: 03 2691 511103 2691 5111, Fax: 03 26913620 

MARDEC Berhad 
http://www.mardec.com.my/ 
Tel: 03 4256 705503 4256 7055 

MARDI - Malaysian Agricultural Research and Development Institute
http://www.mardi.my/ 
Tel: 03 8943 711103 8943 7111 

MASTIC - Malaysian Science & Technology Information Centre
http://www.mastic.gov.my/ 
Tel: 03 8885 800003 8885 8000 

MDIC Malaysian Defence Industry Council - Majlis Industri Pertahanan Malaysia
http://mdic.mod.gov.my/ 
Tel: 03 2071 567503 2071 5675 

MIMOS - Malaysian Institute of Microelectronic Systems
http://www.mimos.my/ 
Tel: 03 8996 500003 8996 5000, 03 8996 190003 8996 1900, 03 8996 500003 8996 5000 (Anjung MIMOS) 

MINT - Malaysian Institute for Nuclear Technology Research
Institut Penyelidikan Teknologi Nuklear Malaysia
http://www.mint.gov.my/ 
Tel: 03 8925 051003 8925 0510 

MPOB - Malaysian Palm Oil Board
http://mpob.gov.my/ 
Tel: 03 8925 915503 8925 9155 

MPOPC - Malaysian Palm Oil Promotion Council
http://www.mpopc.org.my/ 

MTDC Malaysian Technology Development Corporation
http://www.mtdc.com.my/ 
Tel: 03 2161 200003 2161 2000 

Multimedia Development Corporation - MDeC (formerly MDC) 
http://www.mdec.com.my/ or http://www.mdc.com.my/ 
Tel: 03 8318 847703 8318 8477 

Multimedia Technology Enhancement Operations - METEOR 
http://www.meteor.com.my/ 
Post Box 132, 16th Floor, Angkasa Raya Building, Jalan Ampang, 50450 Kuala Lumpur 
Tel: 03 2148 840003 2148 8400, Fax: 03 2141 5400 

Multimedia Super Corridor - MSC
http://www.msc.com.my/ 
MSC Headquarters
2360 Persiaran APEC, 63000 Cyberjaya
Tel: 03 8315 300003 8315 3000, Fax: 03 8318 8519 

MyCERT - Malaysian Computer Emergency Response Team
http://www.mycert.org.my/ 
c/o MIMOS Berhad, Technology Park Malaysia, 57000 Kuala Lumpur 
Tel: 03 8996 190103 8996 1901, Fax: 03 8996 0827

MyKad - Kad Pintar Pelbagaiguna Kerajaan - Government Multipurpose ID Card
http://www.jpn.gov.my/gmpc/index.htm 

MyNIC - Malaysian Network Information Center (.my domain name registration)
http://www.mynic.net.my/ 
Tel: 03 8657 700803 8657 7008 
 

National Archives - Arkib Negara Malaysia
http://arkib.gov.my/ 
Tel: 03 6201 068803 6201 0688 

National Biotechnology Directorate 
http://www.biotek.gov.my/ 
Ministry of Science Technology & Innovation,
Level 3, Block C4, Parcel C, Federal Government Administrative Centre, 62662 Putrajaya
Tel: 03 8885 818703 8885 8187, Fax: 03 8888 4050 

National Biotechnology & Bioinformatics Network - NBBnet
http://www.nbbnet.gov.my/ 
Aras 3, Blok C4, Parcel C, Pusat Pentadbiran Kerajaan Persekutuan, 62662 Putrajaya

National Library - Perpustakaan Negara Malaysia
http://www.pnm.my/ 
Tel: 03 2687 170003 2687 1700 

National Narcotic Agency (Anti-Drug) - Agensi Anti-Dadah Kebangsaan
http://www.adk.gov.my/ 

National Pharmaceutical Control Bureau NPCB - Biro Pengawalan Farmaseutikal Kebangsaan BPFK
http://www.bpfk.gov.my/ 
Tel: 03 7957 361103 7957 3611 

National Sports Council - Majlis Sukan Negara Malaysia Kompleks Sukan Negara, Bukit Jalil
http://www.nsc.gov.my/ 
Tel: 03 8992 960003 8992 9600 

NIOSH - National Institute Of Occupational Safety And Health
http://www.niosh.com.my/ 
Tel: 03 8926 190003 8926 1900 

NISER - National ICT Security and Emergency Response Centre
http://www.niser.org.my/ 
c/o MIMOS Berhad.
Technology Park Malaysia, 57000 Kuala Lumpur
Tel: 03 8996 190103 8996 1901, Fax: 03 8996 0827, E-mail: '; document.write( '' ); document.write( addy_text26560 ); document.write( '<\/a>' ); //-->\n 

NLAC National Labour Advisory Council
http://www.jaring.my/ksm/nlac.htm 

NPC - National Productivity Corporation. Perbadanan Produktiviti Negara
http://www.npc.org.my/ 
Tel: 03 7955 726603 7955 7266 

Olympic Council Of Malaysia - OCM
http://www.olympic.org.my/ 
Tel: 03 2715 280203 2715 2802 

Parliament - Parlimen Malaysia (Dewan Rakyat & Dewan Negara)
http://www.parlimen.gov.my/ 
Tel: 03 2072 195503 2072 1955 

Penang Development Corporation 
http://www.pdc.gov.my/ 
1 Pesiaran Mahsuri, Bandar Bayan Baru, 11909 Bayan Lepas, Penang
Tel: 04 634 011104 634 0111, Fax: 04 643 2405

Pepper Marketing Board
http://www.sarawakpepper.gov.my/ 
Tel: 082 33 1811082 33 1811 

Perbadanan Harta Intelek Malaysia - Intellectual Property Corporation of Malaysia
http://www.mipc.gov.my/ 
Aras 32, Menara Dayabumi, Jalan Sultan Hishamuddin, 50623 Kuala Lumpur
Tel: 03 2274 867103 2274 8671(Counter), 03 2274 210003 2274 2100 (Operator), Fax: 03 2274 1332

Perbadanan Putrajaya
http://www.putrajaya.net.my/ 
Tel: 03 8887 700003 8887 7000 

Percetakan Nasional Malaysia Berhad (PNMB) - Print Nasional Malaysia Berhad
(Privatised company which was previously the National Government Printers)
http://www.printnasional.com.my/ 
Jalan Chan Sow Lin, 50554 Kuala Lumpur
Tel: 03 9221 202203 9221 2022, Fax: 03 9222 4773 

PERDA Lembaga Kemajuan Wilayah Pulau Pinang - Penang Regional Development Authority
http://www.perda.gov.my/ 
1 Lorong Kampung Gajah 2, Jalan Kampung Gajah, 12200 Butterworth, Pulau Pinang
Tel: 04 310 310004 310 3100, Fax: 04 3321676 

PERKESO - See SOCSO below 

PKNS Perbadanan Kemajuan Negeri Selangor
http://www.pkns.gov.my/ 
Tel: 03 7957 295503 7957 2955 

PORIM - Palm Oil Reseach Institute of Malaysia
http://porim.gov.my/ 

PORLA
http://www.porla.gov.my/ 

Pusat Infrastruktur Data Geospatial Negara - Malaysian Centre for Geospatial Data Infrastructure (MaCGDI)
http://www.nalis.gov.my/ 
Tingkat 16, Wisma Tanah, Jalan Semarak, 50574, Kuala Lumpur
Tel: 03 2692 156603 2692 1566, Fax: 03-2693 4941 

Pusat Pelancongan Malaysia - Malaysia Tourism Centre MTC 
http://www.mtc.gov.my/ 
109 Jalan Ampang, 50450 Kuala Lumpur 
Tel: 03 2163 366403 2163 3664, Fax: 03 2162 1149 

Pusat Sains Negara PSN - National Science Center
http://www.psn.gov.my/ 
Pesiaran Bukit Kiara, Bukit Kiara, 50662 Kuala Lumpur
Tel: 03 2092 115003 2092 1150, Fax: 03 2092 1250 

Pusat Tenaga Malaysia - National energy research centre
http://www.ptm.org.my/ 

Puspakom - Pusat Pemeriksaan Kenderaan Berkomputer. Vehicle Inspection & Safety Certification Center
http://www.puspakom.com.my/
553 A-E, Tkt 3&4, Batu 3 1/2, Jalan Ipoh 51200 Kuala Lumpur
Tel: 03 6258 323303 6258 3233, Fax: 03 6253 6199, E-mail: '; document.write( '' ); document.write( addy_text71717 ); document.write( '<\/a>' ); //-->\n 
Jalan Genting Klang, Setapak, 53300 Kuala Lumpur
Tel: 03 4143 3321, Fax: 03 4143 5388

RISDA
http://www.risda.gov.my/ 
Bangunan RISDA, Km 7 Jalan Ampang, 50990 Kuala Lumpur
Tel: 03 4256 402203 4256 4022, Fax: 03 4257 6726 

Sabah Economic Development Corporation - SEDCO
http://www.sabah.gov.my/sedco/ 
Tingkat 8, 9, 10, Wisma SEDCO, Lorong Plaza Wawasan, Off Coastal Highway, 88823 Kota Kinabalu, Sabah
Tel: 088 26 6777088 26 6777, Fax: 088 21 9179 

Sabah Energy Corporation 
http://www.sabahenergycorp.com/ 
1st, 2nd & 3rd Floors, Wisma Boon Siew, 9.5 KM, Tuaran Road, 88450 Inanam, Kota Kinabalu, Sabah 
Tel: 088 44 0600088 44 0600, Fax: 088 44 0607 

Sarawak Development Institute - SDI 
http://www.sdi.com.my/ 
Kompleks AZAM, Jalan Crookshank, 93000 Kuching, Sarawak
Tel: 082 41 5484082 41 5484, Fax: 082 41 2799 

Sarawak Economic Development Corporation SEDC 
http://www.sedc.com.my/ 
6-11th Floor, Menara SEDC, Jalan Tunku Abdul Rahman, P O Box 400, 93902 Kuching, Sarawak 
Tel: 082 41 6777082 41 6777, Fax: 082 42 4330

Sarawak Forestry
http://www.sarawakforestry.com/ 
Level 12, Office Tower, Hock Lee Centre, Jalan Datuk Abang Abdul Rahim, 93450 Kuching, Sarawak
Tel: 1 800 88 25261 800 88 2526, 082 34 8001082 34 8001, Fax: 082 48 8654 

Selangor Industrial Corporation - SIC 
http://www.sic.com.my/ 
1 Jalan Singa B 20/B, Seksyen 20, 40000 Shah Alam, Selangor 
Tel: 03 5541 649903 5541 6499, Fax: 03 5542 3573 

Selangor State Investment Centre - SSIC 
http://www.ssic.com.my/ 
24th Floor, Wisma MBSA, Persiaran Perbandaran, 40000 Shah Alam
Tel: 03 5510 200503 5510 2005, Fax: 03 5519 6403 

SERI - Penang State Government's Socio-Economic and Environmental Research Institute (Think Tank)
http://www.seri.com.my/

SIRIM Berhad - Standards and Industrial Research Institute of Malaysia
http://www.sirim.my/ 
Tel: 03 5544 600003 5544 6000 

SOCSO - Social Security Organization. PERKESO Pertubuhan Keselamatan Sosial Malaysia
http://www.perkeso.gov.my/ 
Menara PERKESO, 281 Jalan Ampang, 50538 Kuala Lumpur 
Tel: 03 4264 500003 4264 5000, 03 4257 575503 4257 5755 (Hotline) 

Technology Park Malaysia - TPM 
http://www.tpm.com.my/ 
Tel: 03 8998 202003 8998 2020

 

 

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